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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Soon as we stepped a foot in the room there laid a roach hair was all over the bed sheets were dirty i dont recommended at all
Business response:
Thank you for your review, Jayone Please accept our sincerest apologies for the issues that you experienced with possible pest sightings. Our team works hard to ensure that our rooms our sparkling clean and we are terribly sorry that this was your encounter. We look forward to addressing these concerns with our pest control contractor for immediate action and resolve.
The place I was in had either roaches or bugs of some kind. The floors need a deep clean and why are there no plates or kitchen tools in the kitchen area? Kind of a pointless kitchen if you have to bring or borrow pots and pans to the place. They desperately need to hire a cleaner for the floors and the walls or just demo the whole place and start over.
Business response:
Hello Frank. Thank you for taking the time to provide us with this alarming feedback. We are disappointed by your feedback regarding the cleanliness and pest sighting issues. We can certainly understand why you would be frustrated by this and sincerely apologize that we feel short in delivering an exceptional experience. We will make sure that we review these concerns with our housekeeping team and pest control contractor for immediate resolve. We do hope that your future travels are wonderful ones.
The bed was too hard and super small for two people
Business response:
Thank you for reviewing your stay with us, Maykel. We hate to see that you found discomfort in the bed. We will forward your feedback to upper management as we are always looking for way to enhance the guest experience. Best wishes in your future travels.
We found 5 cockroaches in the bathroom and kitchen,water was seeping through the floor from under the tile by the air conditioner and front floors.There dirt on top of the refrigerator.Mold in the bathroom and the floor was dirty.
Business response:
Hello Alonzo. Thank you for taking the time to review your stay with us. We hate to see that your stay was interrupted by pest sightings and issues with the overall cleanliness. We will make sure that we review this with our housekeeping team and pest control provider for immediate action and resolve. We hope that your future travels are wonderful ones.
Water sprayed on the ceiling, walls and floors while showering (outside for the shower stall area of course), air conditioner hardly worked and the room had a horrible smell. My friend stayed there in a room a few levels down and had a horrible stay as well.
Business response:
Hello Sandra. Thank you for taking the time to rate and review your stay with us, Sandra. Please accept our sincerest apologies for the issues that you had while with us. Our team works hard to pay attention to detail and we hate to see the oversights that occurred during your stay. We will make sure that we address these concerns with our housekeeping and front desk team for further review and action. We appreciate you giving us the chance to host you and we wish you all the best in your future travels.
Esta muy sucio hay cucarachas. Baños tupidos. Servicio de mantenimiento pésimo. En fin es una lástima que dejen caer el buen prestigio de una compañía hotelera exclusiva con Covina en sus habitaciones.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations, Yanira. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.