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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for rating, Sheila. We hate to see that you did not enjoy your stay with us. We would love another chance to show you a much better experience the next time your travels bring you this way!
Horrible estadía. Separe una habitación con 2 camas y me dieron solo una y tuve que dormir con mi hijo de 33 años. Quedé pendiente para una de 2 camas y nunca hubo la oportunidad. Habia cucarachas en la habitación. Tenia que botar la basura. Se oían voces y ruidos de otras habitaciones. Habia perros ladrando todo el tiempo. Fue horrible. No me quedaré en ese lugar ni lo recomiendo
Business response:
Thank you for your feedback and review, Miriam. Please accept our sincerest apologies for the issues that you faced during your stay. This is not the high-level of service and experience that we wanted you to have, and we are so sorry that this happened. We will make sure that we notify our team of these concerns so that we can improve the level of service that we are providing to each guest. Thank you for your time and best wishes in your future travels.
Hallways, elevator, and room has smoking smell Bathroom has strong cigarette smoke smell Don’t waist your money for this dirty hotel
Business response:
Thank you for taking the time to rate and review your stay with us, Ravshan. We regret to see that you encountered unpleasant odors during your stay. We can certainly understand your frustration over this and are terribly sorry for any inconvenience that this presented. We can make sure that we alert our property of this issue in order to avoid these concerns for any of our future guests. Thank you for giving us the opportunity to host you, and we wish you all the best in your future travels.
Worst hotel I have ever stay it’s dirty infested with roaches had to give complaints a few times about noises and for two weeks nothing was done
Business response:
Thank you for your review and rating, Tania. We are so sorry that you did not enjoy your time with us due to the issues with the pests. Our staff works diligently to ensure that your time with us is pest free and we are terribly sorry that this did not happen for you. We will make sure that we address this concern with our pest control provider so that we can avoid this issue for all our future guests. Thank you for allowing us to host you and we best wishes in your future travels.
This place is disgusting. The room was filthy, bed wasn’t even fully made, place is falling apart. No big deal to the tweekers and meth heads that stay there though…
Business response:
Thank you for your review. We are so sorry that you were not impressed with your overall stay. We work hard to ensure that all our guests leave happy, and we are disappointed to hear that this was not your experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
They canceled my stay because I'm a local.
Business response:
We are so sorry to see that you were not able to stay with us. We sincerely apologize for any inconvenience that we caused and we will make sure that we review this concern with our front desk team for further review. Thank you for allowing us to host you and we hope that your future travels are wonderful ones.
Business response:
Thank you for reviewing your stay with us, Christy. We are so sorry for any issues you had during your time with us. We hope that your future travels are both comfortable and pleasant.
This is the worst hotel that you can stay in after I drove 4 hours with my family, they told me that my room was rented out and they dont have any more room available. I did reservation a week ahead and call in the morning to let them now, i was coming and it seen like a and ghetto place to many people outside smoking wee and chilling and drinking outside. So i don't recommend this place for anyone...
Business response:
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your short experience was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Fredy. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,806 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.