This profile has been claimed by the business owner or representative.
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for reviewing your stay with us, Christy. We are so sorry for any issues you had during your time with us. We hope that your future travels are both comfortable and pleasant.
This is the worst hotel that you can stay in after I drove 4 hours with my family, they told me that my room was rented out and they dont have any more room available. I did reservation a week ahead and call in the morning to let them now, i was coming and it seen like a and ghetto place to many people outside smoking wee and chilling and drinking outside. So i don't recommend this place for anyone...
Business response:
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your short experience was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Fredy. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
La máquina de secado de ropa se comió el dinero el toilet esta despegado y habían cucarachas
Do you want to be in a Hotel Horror Movie? This was a hotel out of a horror movie, I thought I had just entered the twilight zone! They put on the 4th floor, room 425, the hallways were dark with dim lights, a pitbull, yes dog! was in the hallway, others had dogs as well, there was a fight outside of the hotel, people were standing around selling sex and others things. When I open the door to the room they gave me it was dirty, the room looked as if someone was staying in it, the pillows were used, sheets dirty, bed covering... read more
Business response:
Hello Julie. Thank you for taking the time to share your experience. Please allow us to extend our sincerest apologies regarding your recent stay at our hotel. We uphold ourselves to a high-level of service and cleanliness and can't apologize enough that this was not your experience. We are continuously working on ways to better our hotel and we will make sure that we address these matters with the team directly.
My room had roach. The property looks clean but if you have roach your not really clean.
Business response:
Thank you for your comments. We take suspected pest sightings very seriously and take swift action to be sure our property stays bug-free. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We are distressed that you got such a bad impression of our hotel we are sorry for disappointing you.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Caridad. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Very bad
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.