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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your recent stay at our hotel, Catherine. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Business response:
We are sorry you did not enjoy your stay with us, Samantha. Thank you for taking time to rate our hotel.
Business response:
Thank you for taking time to rate our hotel, Mario. We are disappointed that you did not have the exceptional experience we intended for you. We hope you’ll consider staying with us again to enjoy a better experience.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Would not recommend. We were trying to check in after hours (not extremely late, though). No one came to help us, the after hours line was out of service, so we had to call a general number and they had to call the office of the hotel and finally the employee came to check us in. There weren't towels in the bathroom and the bathroom wasn't completely clean. Would not recommend.
Business response:
Thank you for your feedback. We are terribly sorry for the delay in check in and the issues with the towels and overall cleanliness. We know that your time is valuable during your travels and we are so sorry for the inconvenience that was caused due to these issues. We can assure you that we will address this with our front desk and housekeeping team for proper action and resolve. We wish you all the best in your future travels.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
This is literally THE WORST hotel/motel I have ever been too. The staff was the rudest and most unhelpful people ever. I showed up to visit my boyfriend who had the room in his name and it was late and I could not get in touch with him and the staff would not even let me in to wait in the lobby for him. Instead they made me wait outside in the 95 degree weather with my luggage and shady characters just lounging about in front. I had to BUY an additional room JUST to get inside. they have NO pool, no hairdryer, no clean towel... read more
Business response:
It is extremely disappointing to learn of the experiences you endured during your stay - and that it included so many troubling disturbances. We apologize that you were not aware of our unique amenity offerings where you only pay for items that you need or want to use to help keep our rates super low and affordable. Regarding the issues with the other guests, here at WoodSpring Suites we take any reports of this type of activity extremely seriously and do not hesitate to get the proper authorities involved if necessary, once... read more
Not worth it, even for low price You get what you pay for at this hotel. Front desk closes early and on-call night manager has to be paged to meet you and check you in. Counters are check-in are not being regularly wiped especially in light of COVID-19. Hallways smelled of Chinese food and the room has a strong odor (neither good nor bad). Bed sheets felt wet (probably due to humidity in room). We ended up leaving and driving the 2 hours home instead of sleeping there.
Business response:
Thank you for taking the time to provide us the details of your stay with us, Kathryn. We are terribly sorry for the issues with the delay in checking in, unpleasant odors and overall cleanliness. We can assure you that our staff works diligently to deliver a super clean and fresh stay to all our guests and are so sorry if this did not come across. We have also implemented more routine cleanings in all common spaces to ensure the safety of our guests and staff. We sincerely apologize if we failed to exceed your expectations ... read more
No one me tion that towels and essential silverware/cookingwar was provided. People upstairs were what sounded like rolling bowling balls all night. My kids, spouse and i did not sleep all night. There were burgers on the wall. The faucet was loose. And our hotel didnt work. Horrible experience
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We will take the proper action as we are committed to providing every guest with a wonderful experience. our feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely, Ho... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.