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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No maid services No clean towels Toilets overflowed in neighboring room we had to evacuate our room No compensation from hotel Worst experience ever
Business response:
We are so sorry that you did not enjoy your time with us, Daniel. We can't apologize enough for the problems that you encountered due to the plumbing issues and the overall cleanliness. This is in no way the high level of service that we strive to give each of our guests and will make sure that we address these matters with our front desk and housekeeping teams for further action and review. Thank you for sharing these details and we hope that all your future travels are wonderful ones.
A dump! Worse Hotel experience I've ever had. 1.5 hours to get checked in. 45 minutes to get checked out. Bug is one of the two rooms.
Business response:
Thank you for your feedback and for sharing your experience, Robert. We apologize for the great inconvenience of arriving and having to wait for service at the reception desk and the delay in checking in. That is certainly not the first impression we were aiming for. We are so sorry for disappointing you and will make sure that we address this with our front desk team for proper action and resolve.
Never again Heat was broken in room. Froze all night long. Walls were paper thin. I could hear everyone’s conversations.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Tanya. We are so sorry that you did not enjoy you time with us - and apologize for the issue with the heat. Our staff is excellent at correcting these problems as soon as you bring them to their attention, and we are so sorry if this did not happen for you. Thank you for letting us know how we are coming across and we can assure you that we will address this concern with our maintenance team for immediate resolve.
Not quite what I expected Smelled weed in the first floor hallway. If you are only staying for a few hours, it might be fine. I was catching an early morning flight out of Fort Myers.
Business response:
We sincerely apologize for the offensive odors that were present during your time with us, Barry. We never like to hear such feedback, but it helps us improve and work towards positive changes that will maximize the guest experience. We will make sure that we work with our housekeeping team to ensure that the proper procedures are being followed in order to prevent this in the future. Thank you for taking the time to share this experience and we do wish you the best in all your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Jehrardd. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Nothing unique. Not much to like. 11mins away at a McDonalds and a phatmacy on Palm Beach i was solicited and approached numerous times. I was happy to leave in an uber and head to Pompano Beach. My uber driver Humberto was amazing!
Business response:
Thank you for taking the time to review your stay at our hotel. We are so sorry that you did not thoroughly enjoy your time at our hotel. We apologize that we failed to exceed your expectations but hope that you give us another opportunity to show you a much better experience the next time you are in the area.
No coffee in the room and not even in the morning, in lobby
Business response:
I'm sorry you missed having an in-room coffee maker. We have a ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like cookware, a coffeepot, daily cleaning) so we do not stock rooms to help keep our rates affordable. Many guests appreciate being able to bring their own coffeepot but others purchase locally or we usually have some in stock and available for purchase at the Front Desk. I'm so sorry this took away from your great stay with us.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Jake’s opinion. Overpriced for a bare bones operation.
Business response:
We are so sorry for the negative experiences you had during your stay with us, David. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,754 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.