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Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing unique. Not much to like. 11mins away at a McDonalds and a phatmacy on Palm Beach i was solicited and approached numerous times. I was happy to leave in an uber and head to Pompano Beach. My uber driver Humberto was amazing!
Business response:
Thank you for taking the time to review your stay at our hotel. We are so sorry that you did not thoroughly enjoy your time at our hotel. We apologize that we failed to exceed your expectations but hope that you give us another opportunity to show you a much better experience the next time you are in the area.
No coffee in the room and not even in the morning, in lobby
Business response:
I'm sorry you missed having an in-room coffee maker. We have a ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like cookware, a coffeepot, daily cleaning) so we do not stock rooms to help keep our rates affordable. Many guests appreciate being able to bring their own coffeepot but others purchase locally or we usually have some in stock and available for purchase at the Front Desk. I'm so sorry this took away from your great stay with us.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Jake’s opinion. Overpriced for a bare bones operation.
Business response:
We are so sorry for the negative experiences you had during your stay with us, David. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Request a refund I did not stay at your hotel We ended up not stay. I requested to cancel my stay due to no one was available to check me in.
Business response:
Thank you for sharing your experience regarding your recent stay with us, Cheryl. We are so sorry that you experienced so many inconveniences with the pest sightings and reaching the front desk. We assure you that we hold ourselves to a very high standard and are so disappointed that we fell short in so many areas during your time with us. These are issues that we will address directly with the property to ensure these matters are handled more effectively for all our future guests.
They were German roaches In the room. Towels were stained and when you went to the front desk at night it was close there was no one that you could complain to
Business response:
Thank you for sharing your experience regarding your recent stay with us. We are so sorry that you experienced so many inconveniences with the pest sightings and reaching the front desk. We assure you that we hold ourselves to a very high standard and are so disappointed that we fell short in so many areas during your time with us. These are issues that we will address directly with the property to ensure these matters are handled more effectively for all our future guests.
No iron in room (I wore wrinkled clothes to a business meeting), I forgot my toothbrush and could not get a hold of front desk (I had to use my cell phone because the room phone did not work) and no one answered and the VM was full. So, I was unable to properly brush my teeth. My bedding had stains all over it and the pillows were flat from being long term use. I could also smell smoke from someone else smoking coming through the air vents. Big time "no go" in the future. I just wanted to leave the entire night.
Business response:
Thank you for your very detailed feedback of your stay. We are so sorry that you were not aware of our unique amenities. We do provide an iron upon request at the front desk and apologize that we failed to communicate this to you. We also are sorry for the unpleasant odors and the discomfort of the bed as we are never happy when your stay is less than perfect. Thank you for letting us know how we are coming across and we hope that all your future travels are wonderful ones.
Spartan at best - Never Again Spartan hotels have reached a new low with this hotel. The two chairs in the room with pladtic. The blanket on the bed was barely adequate, and the floors were tiled, not carpeted. It felt more like a dorm room. With a small kitchenet, one would have expected a coffee maker and a few coffee cups, but that apparently was too high of an expectation.
Business response:
Thank you for taking the time to review your stay at our hotel, John. We are so sorry that our accommodations did not meet your needs and that you were left feeling disappointed. Since we are more of an extended stay, we allow our guests to customize their experience and only pay for the items that they may need or want to use. This includes a coffee pot and cookware that are all available at the front desk for a small additional fee. We do apologize that this felt like an inconvenience and do hope that all your future trave... read more
Called to let them know I was going to be late and they said my room was held till 7am. When I got there, from the minute the guy checked me in, it was awful. He was in a terrible mood. When I got to the room, someone else was in there. When I went back downstairs, he said they were all booked up and that I got there too late and to leave.
Business response:
Thank you for taking time to review our hotel. We’re sorry you got a bad impression of our hotel staff. Our goal is to provide an all-around positive experience for every guest; we are sorry this was not the case for you. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.