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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty, dirty, dirty Awful. Dirty, dirty, dirty. People smoking outside the rooms. I felt very unsafe and checked out a day early.
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not enjoy your stay. Your feedback is very important to us, so thank you for sharing. Our staff will be further coached on proper cleaning standards and to make sure guests are obeying the rules. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
It was not a pleasant experience. I had two suit cases. There was no elevator. The room was smelly and the furniture was old and tattered.
Filthy bug infested hotel The room was filthy and smelled of mildew. There were bugs (roaches) everywhere.My girlfriend wiped the whole room down with Clorox wipes or we probably would have left
Hotel very out dated .. There were stains in our first room we had to switch .. Once we got to second room wash clothes had large holes in them .. Bed was nice and comfortable but that's it.. No one never told us where the continental breakfast was or anything .. Location was a plus everything was local food wise .. So no I won't recommend it will be my last result or maybe next to last.. Some staff was friendly some was acting stuck up .. No dishes were in the room we had to go and find them ... Then they only have us two f... read more
Never stayed here since hotel was booked. Called customer service and was not refunded my charge for room. Had to go to another location to sleep. All customer service could tell me was they could get me a different room at this location when hotel staff told them on the phone it was booked and they had no vacancy. Sure would like my refund.
Bug bites I was biten by bugs in the room. I've stayed here before and never had this problem before, but I was on the bottom floor, this time I was on the 3rd floor. I couldn't enjoy my stay due to the unbearable itching from the multiple bites I woke up with on my arms and back and shoulders. I had to go to the doctor after checking out. I had a 4 days 3 nights stay of itching
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for your most recent experience. To make sure this doesn't happen again, I am personally inspecting this room today and reaching out to our team to have this room treated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
A lot of noisy activity in the evening time.
not pleased at all. The room was a smoking.we reserved a non smoking. Towels were clean but dinghy. No ice machine and next to a go cart speedway. You indeed get what you pay for.
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,652 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.