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Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
- Hotels
- Greensboro, NC
About this business
Location details
4317 Big Tree Way, Greensboro, NC, 27409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Huge disappointment At first glance it was shabby with a dresser that was in bad repair. No hangers were in the closet. After showering the first morning I could not find a hair dryer. I called to the front desk and was told that they didn't provide them anymore because they were all stolen. I asked for just a loaner for the day and I was told that there weren't any. I had to dry my hair over the air conditioner and rush to make the shuttle to the Furniture Market. Upon returning I discovered that my room hadn't been cleaned... read more
price is okay and so is the room smells of smoke
Business response:
Thank you for your recent review of your stay. I appreciate your comments about our reasonable rates; however, I am sorry to hear about the smoke odors you experienced. To prevent this from happening again, I am going to coach our housekeeping staff and will make sure we are closely inspecting our rooms. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I don't like it at all It was the worth experience in my all. The first and last time I've booked anything trough Expedia. The hotel supposed to have breakfast but they didn't have it also the flights were horrible. I'd rather pay ten times more for next time then booking trough Expedia. I won't recommend it at all.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will share your comments regarding our grab-and-go breakfast with our corporate office. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Coffee pot dirty. Not a good impression in office but nice staff and room.
Business response:
Thank you for your recent review of your stay. Please accept our apologies for the cleanliness issues you experienced. Moving forward, I will make sure we are closely inspecting our dishware. Still, I appreciate your comments about our friendly staff. Thank you again for your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Not for recreational or business travelers. OK it says Extended Stay in the hotel name so buyer beware. This cheap lodging for workers on a job or transients who don't have a place to live. You get no maid service until after 3 or 4 days. The place is abused and worn out. My room smelled like cigarette smoke and there were ants around the sink. I would have never picked it except due to a big trade show nearby, the selection in the Greensboro area was very limited. Oh Yeah, I forgot to mention that there is a go cart track n... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Freezer did not work and the front desk mgr was very rude kids running around the hotel all night
The location was convenient The neighbors next doors were so noisy playing loud music
Last Stay The tub was so stopped up, I thought I was taking a bath instead of a shower. The TV stations was of poor quality, this is important to me because I spend a lot of time looing at TV. If I had to choose between Value Place, and Extented Stay America. Value Place no doubt....
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you had plumbing issues. To ensure that a situation like yours doesn't happen again, my team is going to check to ensure the drains are working properly. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
I will not stay there again There were ants all over my room. They added a charge after promising they would not because the room was already paid for.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced in your room. This is unacceptable. To ensure that a situation like yours doesn't happen again we will have each of our rooms sprayed for this problem. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way
How is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way rated?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way has a 2.9 star rating with 1,652 reviews.
When is Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way open?
Extended Stay America Select Suites - Greensboro - Wendover Ave. - Big Tree Way is open now. It will close tomorrow at 12:00 a.m.