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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
thin bedding, found receipt from previous person very openly on the floor which makes me wonder how well the rooms are cleaned. overall seemed overpriced for the condition or everything.
Business response:
Dear Abbigail, Thank you for being our guest. We are sorry for not giving you the type of experience you deserve. Our housekeeping team works hard to keep the area clean and up-to-date, but we regret if they overlooked a few places in your room preparations. We will share this matter with our housekeeping team to ensure they care more about keeping the room hygienic and fresh. Also, please accept our apologies for your issues with the bedding. We know how important it is to get a good night's sleep and rest well. Our plan is... read more
I would advise to make sure you stay on the third floor. Very noisy on the second.
Business response:
Dear Angela, Thank you for choosing us for your recent visit. We sincerely apologize for the noise concerns during your stay and their impact on your comfort. In the future, please know our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. It was a pleasure to have you as our guest, and we hope to see you again on your next visit.Sincerely,Hotel Management
Safe but Just OK Hotel The hotel was just okay. The room was clean enough and did not smell terrible like some cheap hotels do. But, nothing impressive about it, either. The toiletries were horrible or missing. The breakfast bar was pathetic. As long as you don't expect too much, it's a good and safe hotel.
Business response:
Dear Richard, Thank you for staying with us. It's great to hear you enjoyed your stay overall; however, we apologize for any disappointment with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front desk anytime. Our team will gladly deliver these items to your suite upon request. Your feedback is much appreciated, and w... read more
Excellent customer service. Room was clean and comfortable.
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 3.5 star rating with 1,554 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.