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Extended Stay America Select Suites - Hartford - Manchester
- Hotels
- Manchester, CT
About this business
Location details
340 Tolland Tpke., Manchester, CT, 06040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First rate - low key hotel - 5 minute walk to LV Convention Center! If you are doing biz or exhibiting at LVC! This is place to stay!
Room had an overpowering odor of spice. Had to open the windows to ventilate the area. Was the only room available so, switching was not an option. Rather disappointing after a 20 hr drive
Business response:
Larry, thank you for evaluating your stay at our hotel. Please accept our apologies for not adequately preparing your room before your arrival and for the inconvenience this caused. We will share your comments with appropriate individuals as we strive to enhance our guest experience. Thank you again for your feedback, and we hope you will give us another opportunity to make it up to you. Sincerely, Hotel management
It had a funky smoking smell
Business response:
Shawn, thank you for being our guest at Extended Stay America. We are glad we were able to meet most of your expectations. However, we apologize for not providing the refreshing room you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We also want to share with you that we are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you br... read more
I ha e stayed at this hotel every time we come to CT. Its the only place we stay.
Very good Large room, everything was clean, front desk staff very helpful and friendly
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
The room was neat and clean but needed serous updating. But looking at it from a value for the cost all was acceptable.
Business response:
Abraham, thank you for evaluating your stay with us. We are glad you were pleased with our well-kept accommodations and that we were able to meet most of your expectations at a great price. However, we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Manag... read more
Furnishings in the room were sparse…no way to have a meal at a table. Thought we’d have a sofa or at least a couple chairs at the table. Two office chairs were not really okay for much but putting on shoes! Aside from that complaint, we’ve had a nice stay. We are convenient to shopping and dining and all our destinations during this trip. The staff has been friendly and helpful. Just need a little work on livability for the room. Truly = just a couple of more appropriate chairs for the table would have done it!
Business response:
Larry, thank you for choosing Extended Stay America. We are glad your stay with us was pleasant, and our location, with its proximity to many shopping and dining options worked well for you. We are also delighted to know that you were pleased with the service provided by our staff. We have also noted your additional comment as we are continually striving to improve our guest experience. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Hartford - Manchester
How is Extended Stay America Select Suites - Hartford - Manchester rated?
Extended Stay America Select Suites - Hartford - Manchester has a 3.5 star rating with 1,554 reviews.
When is Extended Stay America Select Suites - Hartford - Manchester open?
Extended Stay America Select Suites - Hartford - Manchester is open now. It will close tomorrow at 12:00 a.m.