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Extended Stay America Select Suites - Indianapolis - Greenwood

3.2
  • Hotels
  • Greenwood, IN

About this business

HospitalityHotels

Location details

1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.2968 reviews
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JOHN's profile image
JOHN 
3 years ago

Too many hill billies. 

Business response:

We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences. 

Anonymous's profile image
Anonymous 
3 years ago

Dirty The room floor was so dirty my feet were black from walking on them. Beds not really that comfortable and they only have full size beds. 

Business response:

Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels. 

Edward's profile image
Edward 
3 years ago

Terrible full size bed. No room coffee. Minimal toiletries. Smell of smoke in hallway. Way $$$$ for the place. 

Business response:

Thank you for taking the time to review your stay. We apologize that you did not enjoy your time with us. We will be addressing these concerns with our team for proper action and resolve. 

Marlin's profile image
Marlin 
4 years ago

Bed was like it came out of a jail cell, pillows were so flat that I was not sure if there was anything in the pillow case. When I ask for an extra pillow they said they would bring one up to my room, they never showed up with one. 

Business response:

We apologize that you did not enjoy your stay with us, Marlin. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels. 

Danielle's profile image
Danielle 
4 years ago

Business response:

Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Danielle. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels. 

Balvinder's profile image
Balvinder 
4 years ago

there was vomit stains on the floor. hair ball on the bed. stains all over the bathroom tub. disgusting. wasted $205 for this 

Business response:

Thank you for taking the time to review your stay, Balvinder. We can't tell you how disappointed we are to see that your stay with such disturbing cleanliness concerns. We can certainly understand your frustration and sincerely apologize that this happened. We can assure you that we will address these issues with our housekeeping team for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels. 

ALLAN's profile image
ALLAN 
4 years ago

Nope When i realized I wasnt being punked, I was very disappointed. That Bad! If they had a front desk, I would have complained 

Business response:

Hello Allan. Thank you for taking the time to review your stay. We are terribly sorry to hear that you did not enjoy your stay with us. We are known for our attention to detail and can't apologize that this was your experience. We assure you that we take your feedback very seriously and will work hard to improve the overall experience for all our guests. Thank you for allowing us to host you and we wish you all the best in your future travels. 

Denise's profile image
Denise 
4 years ago

This is not a typical hotel, more like a dormitory type room, although clean, very small bed, hard plastic chairs, no coffee maker, very disappointed 

Business response:

We appreciate your honest comments and rating, Denise. We apologize that we failed to exceed your expectations and will work with our team at the property to improve in the areas mentioned. Thank you for allowing us to host you and we wish you all the best in your future travels. 

stephen's profile image
stephen 
4 years ago

People beware this place is GROSS!! If I didn't arrive after driving 13 hours I would have forgone my $142.00 Pre-Paid rate. I should have known that this was not good when I followed Google Maps and it told me I arrived at the hotel only to see an empty field with no hotel in sight. The clerk only shrugged when I mentioned this and she said that it happens all the time! The room was a suite with with 2 small beds with the most disgusting cheap looking covers to say they were bed spreads would too kind. The room smelled incr... read more

Business response:

Thank you for taking the time to rate and review your stay, Stephen. We are disheartened to see that you experienced these troubling encounters as our goal is to provide you with a clean and comfortable experience. We will make sure that we review these concerns with our team so that we can avoid these issues in the future. Thank you for giving us the opportunity to host you and we wish you all the best in your future travels. 

Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood

How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?

Extended Stay America Select Suites - Indianapolis - Greenwood has a 3.2 star rating with 968 reviews. 

When is Extended Stay America Select Suites - Indianapolis - Greenwood open?

Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.