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Extended Stay America Select Suites - Indianapolis - Greenwood
- Hotels
- Greenwood, IN
About this business
Location details
1009 Greenwood Springs Blvd, Greenwood, IN, 46143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible full size bed. No room coffee. Minimal toiletries. Smell of smoke in hallway. Way $$$$ for the place.
Business response:
Thank you for taking the time to review your stay. We apologize that you did not enjoy your time with us. We will be addressing these concerns with our team for proper action and resolve.
Bed was like it came out of a jail cell, pillows were so flat that I was not sure if there was anything in the pillow case. When I ask for an extra pillow they said they would bring one up to my room, they never showed up with one.
Business response:
We apologize that you did not enjoy your stay with us, Marlin. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Danielle. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
there was vomit stains on the floor. hair ball on the bed. stains all over the bathroom tub. disgusting. wasted $205 for this
Business response:
Thank you for taking the time to review your stay, Balvinder. We can't tell you how disappointed we are to see that your stay with such disturbing cleanliness concerns. We can certainly understand your frustration and sincerely apologize that this happened. We can assure you that we will address these issues with our housekeeping team for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Nope When i realized I wasnt being punked, I was very disappointed. That Bad! If they had a front desk, I would have complained
Business response:
Hello Allan. Thank you for taking the time to review your stay. We are terribly sorry to hear that you did not enjoy your stay with us. We are known for our attention to detail and can't apologize that this was your experience. We assure you that we take your feedback very seriously and will work hard to improve the overall experience for all our guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
This is not a typical hotel, more like a dormitory type room, although clean, very small bed, hard plastic chairs, no coffee maker, very disappointed
Business response:
We appreciate your honest comments and rating, Denise. We apologize that we failed to exceed your expectations and will work with our team at the property to improve in the areas mentioned. Thank you for allowing us to host you and we wish you all the best in your future travels.
People beware this place is GROSS!! If I didn't arrive after driving 13 hours I would have forgone my $142.00 Pre-Paid rate. I should have known that this was not good when I followed Google Maps and it told me I arrived at the hotel only to see an empty field with no hotel in sight. The clerk only shrugged when I mentioned this and she said that it happens all the time! The room was a suite with with 2 small beds with the most disgusting cheap looking covers to say they were bed spreads would too kind. The room smelled incr... read more
Business response:
Thank you for taking the time to rate and review your stay, Stephen. We are disheartened to see that you experienced these troubling encounters as our goal is to provide you with a clean and comfortable experience. We will make sure that we review these concerns with our team so that we can avoid these issues in the future. Thank you for giving us the opportunity to host you and we wish you all the best in your future travels.
The bed was a pull out futon with a thin mattress topper. Absolutely terrible. The staff was very friendly and the only thing about this place that was good. Stove and fridge were dirty and gross even though I was not using them it’s not fun to have that sitting 3ft away from you.
Business response:
Thank you for the review of your stay, Adam. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
No smoking signs posted everywhere - yet room STANK of smoke. My wife has very bad asthma. Saw guests walking down the halls with cigarettes in hand. I get that the people that manage these places can not be the SMOKE POLICE, but we ended up having pre-paid for this room and having to pay to stay elsewhere because of this issue.
Business response:
Hello. Thank you so much for sharing your experience with us. Certainly, what you have described is not the experience we aim to deliver to our guests. We are saddened to see that this was your experience and can assure you that we will address these issues with our team to avoid these concerns in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Greenwood
How is Extended Stay America Select Suites - Indianapolis - Greenwood rated?
Extended Stay America Select Suites - Indianapolis - Greenwood has a 3 star rating with 836 reviews.
When is Extended Stay America Select Suites - Indianapolis - Greenwood open?
Extended Stay America Select Suites - Indianapolis - Greenwood is open now. It will close tomorrow at 12:00 a.m.