This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent staff , clean property
The property was very clean and the room was very nice. Will stay again if visiting the area 🙂
Business response:
Dear Olivia, Thank you for choosing to stay with Extended Stay America. We are thrilled to receive your kind review and are delighted to learn you found our hotel so comfortable and spotless. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
Room was clean. Staff was friendly and helpful. I would stay here again.
Upon arrival, the clerk was having what appeared to be a personal call as I heard the person call the other “honey.” I was not acknowledged by so much as a head nod and proceeded to wait 2-3 minutes to check in. When I checked in, I was asked for ID for the second room I had reserved, I asked, “why?” The clerk just said policy so I asked “whose policy?” All I received was a blank stare. I proceeded to complete my transaction all while having the most rude, snide conversation with the clerk for no discernible reason from my s... read more
Business response:
Dear Clarisha, Please accept our apologies for the disappointing experience you had with us. We never intend to disappoint our guests, so we're sorry our front desk associate fell short of providing the excellent service we strive for daily. Providing courteous and authentic friendly service to our guests is our ultimate goal; however, we regret that we failed to show this to you. We are meeting with our staff members to discuss this situation and ensure our guests are warmly welcomed upon arrival and treated courteously and... read more
Nice place to stay
Business response:
Dear Lance, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 3.4 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.