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Extended Stay America Select Suites - Indianapolis - North - Carmel
- Hotels
- Indianapolis, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pictures look better than the actual For a non-smoking room it had a smell of a smoker had been in there. Second day there were small bugs randomly around the bathroom sink then I found a roach so I checkes out after that.
Business response:
Thank you for your review. We apologize for the smoke odor and the insects you encountered in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We will also follow up with the team to ensure we are doing everything possible to minimize the smoke odor so that our guests are not impacted. Thank you once again, and we hope you will revisit the next time you are in the area. Sincerely, Hotel Management
It was in a nice area of town. The price was affordable
Business response:
Thank you for your kind review of Extended Stay America. We are delighted to know you enjoyed the convenience we have to offer and that we were able to meet your expectations at a reasonable price. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
I overall enjoyed the experience. The room had a full fridge and stove which I have never seen in a hotel that I have stayed at. The staff blew me away with how kind they was from the moment I arrived to the moment I left. Breakfast wasn’t nothing special which is kinda disappointing but all in all it was a great stay
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We value your feedback and hope to see you again soon! Sincerely, Hotel Management
It was okay. I liked the fact that it was quiet despite its location. The girl at the checkout desk was friendly & kind. She helped me get my suitcase up the stairs.
Business response:
Christine,thank you for your review. We are glad you had an overall pleasant stay, and you liked the service provided by the associate you mentioned. We will share your compliments with her. Thank you again, and we hope to see you soon on your next trip this way. Sincerely, Hotel Management
The hotel was a bit run down, but clean. The tub needs to be replaced in the room I stayed in. I thought there was breakfast, but turned out to be just muffins.
Business response:
Thank you for staying at our hotel. We are sorry for the disappointment you had with the breakfast offerings. Your concerns will be shared with our Brand Leaders to assist them when determining new offerings for future implementations. On a positive note, we are happy you liked our clean hotel. We value your observations and hope to redeem ourselves in the future. Sincerely, Hotel Management.
Average hotel property. Excellent staff that is friendly, helpful and knowledgeable.
Business response:
Thank you for staying at Extended Stay America and writing about your wonderful experience. We take great pride in delivering excellent service to our guests, so your comments assure us that we are on the right track. We can't wait to share your review with our team. They will appreciate your recognition of their efforts. We hope to welcome you back the next time that you visit our area. Sincerely, Hotel Management
Our check in experience was terrible...!there was no one there and no way to get a hold of someone for at least an hour! I called the number listed for the hotel 5 times and either was disconnected or on hold for 30 minutes before I gave up. Someone from another nearby hotel finally came.... After that experience... the rest of the staff were incredibly helpful and nice. The rooms are definitely dated and worn...but the bed was comfortable, the air conditioning worked great and the shower was amazing. Was great having a full... read more
Business response:
Katie, thank you for sharing details of your visit to our hotel. We are glad you had a relaxing stay in your well-maintained room. However, we are sorry as we could not hit the mark of your expectations for an excellent experience. Your feedback about the condition of our property and the service issue will help us improve our future guests' experience. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - North - Carmel
How is Extended Stay America Select Suites - Indianapolis - North - Carmel rated?
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 657 reviews.
When is Extended Stay America Select Suites - Indianapolis - North - Carmel open?
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.