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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
9750 Lakeshore Dr., Indianapolis, IN, 46280, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The basics and no more Person at the check in desk was friendly and helpful. Facility was located behind a car dealership, Rooms small, bed was decent, overall it was quiet. Reminded me a little of a college dorm room. Breakfast options were Coffee and a granola bar.
Business response:
Larry, thank you for taking the time to share your feedback. We are pleased to know you were overall happy with your stay with us and that you liked our service and facilities. It was good to have you here, and we hope you will come and see us again the next time your travel brings you back to this area. Sincerely, Hotel Management
I have stayed here a couple other times and I have had a great experience with the staff. My daughter and I are currently homeless and staying here until we find another place.
Business response:
Misty, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon. Sincerely, Hotel Management
The gentleman that waited on us was very helpful . We had a problem over the pet fee because we were told at corporate that there was not a fee. The worker and his manager guaranteed that the fee would be removed from our credit card.
Business response:
Your refund was sent! I do apologize for the confusion, and hope we can help serve you again in the future.
Property was nice. Person at desk as soon as we got there received us with telling us they were all booked and there were no rooms available. Manager was supposed to call us and tell us our reservation was cancelled. I informed attendant that I had made reservation a week in advance. He kept saying he didn't think he had any rooms available and if he did it would be dirty because cleaning staff called off. Luckily he kept looking on his computer and came up with a nice clean room.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry about the issues you experienced during your stay. We are happy that our staff resolved everything to your satisfaction but wanted to apologize for this inconvenience. We understand that every detail matters and assure you that we are working to correct these concerns. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
No gym stea
Business response:
I apologize that the gym was not available when you stayed here with us. We will have that up and running very soon for all of our guest to enjoy.
Extended Stay America Select Suites - Indianapolis - North - Carmel has a 4.3 star rating with 684 reviews.
Extended Stay America Select Suites - Indianapolis - North - Carmel is open now. It will close tomorrow at 12:00 a.m.