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Extended Stay America Select Suites - Jackson - North
- Other
- Jackson, MS
About this business
Location details
5354 Interstate 55 N., Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad customer service
Business response:
Dear Jerriece, Thank you for selecting us and sharing your remarks. Our main focus is always on the customer service and its satisfaction. However, we regret the inconvenience caused. Further, we are discussing with our team to find out what went wrong and that it should be handled carefully. Please give us another opportunity to provide a better experience on your next visit to the city.Sincerely,Hotel Management
Absolutely disgusting!!! Room wasn’t clean even halfway.. food stuck on items.. had to even fix furniture before you could even use!! Absolutely do not recommend staying here!!!
Business response:
Dear Crystal, Thank you for being our guest. Reading your comments concerning your stay at our hotel could be better. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your feedback; this helps us improve the experience for future guests. Sincerely, Hotel Management
System was down and the rooms had electrical issues. Had to switch hotel and did not get much support to find an alternate hotel.
Business response:
Dear Sriram, We sincerely apologize for the inconvenience you faced due to the system outage and electrical issues in our rooms. It's disheartening to learn that we were unable to provide you with a seamless experience and assistance in finding an alternate hotel. Please rest assured that we take this matter seriously and will be addressing it internally to prevent such occurrences in the future. We appreciate your patience and hope you will stay with us again for a much-improved experience the next time your travels bring y... read more
No one be at the desk no bell nothing i waited 35mins to even speak to someone please dont book online
Business response:
Dear Ebony, We regret learning that our front desk staff member was not available when you arrived. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeated. We are grateful for your patience and hope you will accept our apologies.Sincerely,Hotel Management
THE REVIEWS BELIEVE THEM!! Bedbug,dog hair and rubber all found in room plus sheets had to be changed and room bleach downnnn!!
Business response:
Dear Jasmine, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jackson - North
How is Extended Stay America Select Suites - Jackson - North rated?
Extended Stay America Select Suites - Jackson - North has a 3.3 star rating with 2,077 reviews.
When is Extended Stay America Select Suites - Jackson - North open?
Extended Stay America Select Suites - Jackson - North is open now. It will close tomorrow at 12:00 a.m.