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Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I made a mistake thinking it would be half as decent as Extended Stay America Premiere. To start it appears that the building use to be an apartment building turned into a hotel. Also seems like they have a contract to allow for homeless or displaced families to live there. It was very quiet and everyone was pleasant. BIGGEST issue is that there was a small infestation of roaches that were constantly being killed. Only ONE towel and washcloth given for 4 people. If you have to stay here then do what you have to do, but it wo... read more
Business response:
Dear Lelia, We’re sorry to hear that your stay did not meet your expectations. We appreciate your positive note about the quiet environment and the friendliness of our team. However, regarding the concerns you mentioned with cleanliness and the limited amenities, we take feedback like this seriously and have shared it with our team to review and improve. Furthermore, although we follow strict protocols for cleanliness and pest control, your feedback has prompted us to arrange a professional inspection and treatment of the ro... read more
I love it here It’s quite surrounded by stores walking distance and driving, the ppl here are friendly and very helpful
Nothing unique Area aproaching the hotel was overgrown with weds and grass
Traffic was loud, saw 2 bugs, vape smell in hotel...
Business response:
Dear Paula, Thank you for sharing your observations with us. We understand that a restful atmosphere is important, and we take concerns about cleanliness and air quality seriously. Your comments help guide our ongoing efforts to maintain a comfortable and welcoming environment for all visitors. We appreciate your feedback and hope to have the opportunity to provide a more pleasant experience during a future stay. Sincerely, Hotel Management
Excelente
Business response:
Dear Guest, We are delighted to hear that you had such a great experience! It is always a pleasure to know our guests leave feeling satisfied. Thank you for your kind words and for choosing Extended Stay America—we look forward to welcoming you back whenever your travels bring you our way! Sincerely, Hotel Management
Nice stay
Business response:
Dear Guest, We are glad to hear you had a pleasant visit! It is always great to know our guests are enjoying their time with us. Thanks for choosing Extended Stay America—we appreciate your feedback and look forward to welcoming you back for an even better experience next time! Sincerely, Hotel Management
Good
Ac didn’t cool
Business response:
Dear Guest, Thank you for taking the time to share your experience. We regret that the air conditioning did not function properly during your stay and apologize for any inconvenience this may have caused. Your feedback is important to us and will be addressed to improve future guest comfort. We hope you will consider staying with us again, allowing us to provide you with a more enjoyable and seamless visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.2 star rating with 1,341 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.