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Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Late check-in went well and i appreciated it since my flight was delayed. The room, however, had a funky smell and the fridge was in pretty bad shape. It's a good thing i was tired because i was having trouble falling asleep due to the smell.
Business response:
Dear Guest, Thank you for being our guest and for taking the time to share your review. We’re glad your late check-in went smoothly and helped accommodate your delayed flight. However, we sincerely apologize for the issues you encountered with the room, including the unpleasant smell and the condition of the fridge, as this falls short of the comfort we strive to provide. Your comments have been shared with our housekeeping and maintenance teams to ensure these matters are addressed promptly. We hope you will consider giving... read more
It was cozy and quiet.
Clean and quite
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to write a review. We’re delighted to know you enjoyed the calm surroundings and tidy accommodations during your visit. We truly value your kind feedback and look forward to welcoming you again to Extended Stay America for another relaxing experience. Sincerely, Hotel Management
I made a mistake thinking it would be half as decent as Extended Stay America Premiere. To start it appears that the building use to be an apartment building turned into a hotel. Also seems like they have a contract to allow for homeless or displaced families to live there. It was very quiet and everyone was pleasant. BIGGEST issue is that there was a small infestation of roaches that were constantly being killed. Only ONE towel and washcloth given for 4 people. If you have to stay here then do what you have to do, but it wo... read more
Business response:
Dear Lelia, We’re sorry to hear that your stay did not meet your expectations. We appreciate your positive note about the quiet environment and the friendliness of our team. However, regarding the concerns you mentioned with cleanliness and the limited amenities, we take feedback like this seriously and have shared it with our team to review and improve. Furthermore, although we follow strict protocols for cleanliness and pest control, your feedback has prompted us to arrange a professional inspection and treatment of the ro... read more
I love it here It’s quite surrounded by stores walking distance and driving, the ppl here are friendly and very helpful
Nothing unique Area aproaching the hotel was overgrown with weds and grass
Traffic was loud, saw 2 bugs, vape smell in hotel...
Business response:
Dear Paula, Thank you for sharing your observations with us. We understand that a restful atmosphere is important, and we take concerns about cleanliness and air quality seriously. Your comments help guide our ongoing efforts to maintain a comfortable and welcoming environment for all visitors. We appreciate your feedback and hope to have the opportunity to provide a more pleasant experience during a future stay. Sincerely, Hotel Management
Excelente
Business response:
Dear Guest, We are delighted to hear that you had such a great experience! It is always a pleasure to know our guests leave feeling satisfied. Thank you for your kind words and for choosing Extended Stay America—we look forward to welcoming you back whenever your travels bring you our way! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.2 star rating with 1,373 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.