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10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Location is on safe
Business response:
Dear charlotte, Thank you for your feedback. We are sorry to hear that you felt unsafe at our location. Guest safety is our top priority, and we will review our security measures to ensure a safer environment. Your comments are important to us, and we appreciate you bringing this to our attention. Thank you for sharing your experience.We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
3 out of 5
Rooms are cleaned every 2 weeks and if you want clean towels before the 2 weeks, there is a charge
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We appreciate your feedback as it helps us improve our services. On your next visit to the city, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Hotel Management
At night they do not have staff in the lobby. The room had a cockroach.
Business response:
Dear Christopher, We apologize for the inconvenience you experienced during your stay. Providing a clean and comfortable environment is our top priority, and we take reports of pests seriously. We will address this issue immediately with our pest control team to ensure thorough inspections and appropriate measures are taken. Regarding our staffing, we will review our procedures to ensure adequate support is always available. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We h... read more
Extended Stay America Select Suites - Jacksonville - North has a 3.2 star rating with 1,335 reviews.
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.