Extended Stay America Select Suites - Jacksonville - North

Chris 

on Expedia

a year ago

The floors were dirty. My feet were black after getting out of shower and walking to the bed. Website says weekly room cleaning but front desk says bi-weekly. No one is ever at front desk to respond to service requests and when you do call, they say they will add the request to the board. 2/3 days later, it is addressed. Also my phone was not operational in my room. So the front desk could not call to tell me when my room would be cleaned. I would not recommend this place to stay. 

Hilda 

on Expedia

a year ago

My t 

Anonymous 

on Expedia

a year ago

Roaches. Bad infestation. 

antionette 

on Expedia

a year ago

I accidently locked myself out at 3 something in the morning. There was no one to assist with getting another key. I called customer service and was told I had to wait until the office opened at 9am. I had to sleep in my car until then. There's no security. No maint no front desk help after hours. I was afraid of beingraped and robbed so i just prayed until morning. The staff all seem extremely unhappy and they're not FRONT desk friendly at all, even the house keeper looks sad. They need their pay, benefits, or bonuses upgra... read more

Shannon 

on Expedia

a year ago

The pay at the front was horribly rude and didn't like her job obviously and was rolling her eyes and the room was filthy. Had to wear my clothes to sleep in and wouldn't even use the bath to shower in. The vending machines were all broken and had to bring my own noodles and had no utensils even. Overall horrible experiences 

April 

on Expedia

a year ago

Roaches was very loud from 95 behind to motel has roaches and the front desk lady was extremely rude