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Extended Stay America Select Suites - Jacksonville - North
- Hotels
- Jacksonville, FL
About this business
Location details
10520 Balmoral Circle West, Jacksonville, FL, 32218, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My check in was not so great the bed was small and my room had roaches they need to bomb that hotel horrible experience
Business response:
Dear Regina, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Sincerely,Hotel Management
Why do I have to wait ten minutes and call people on a phone to get let in
Business response:
Dear AJ, Thank you for taking the time to post your review. We apologize for what occurred at check-in. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. We hope to make your next stay a complete success. Sincerely,Hotel Management
Very discussed Upon entering the room I the bathroom was not cleaned the sheets was dirty and the floor was soaked we had to call the nightly woman to come reclean the whole room
Business response:
Dear Bethany, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Not so good stay The too Had an odor that was unbearable and they had to come in and open window and spray freshener because no more rooms were available. Killed 5 German roaches too. Never stay there again. Heather the clerk was absolutely awesome and she needs to go to a more upgraded hotel with her hospitality skills. But the pest control people need to rent that hotel. Germans are hard to get rid of.
The property was obviously a homeless shelter there were cockroaches running rampant in our bathroom I killed four of them myself and I was afraid to sleep in the bed because if there's that many cockroaches what else is living there when you're driving up to the property there's rubbish along the road wet dirty recliners laying along the street. If we would have had another option we would have done it and just gave up the $90 we paid for the room
Covered with roaches in the room ac would stop working smelled like mildew only one towel no soap or shampoo and conditioner get charged for leaving trash in the room
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - North
How is Extended Stay America Select Suites - Jacksonville - North rated?
Extended Stay America Select Suites - Jacksonville - North has a 3.3 star rating with 1,426 reviews.
When is Extended Stay America Select Suites - Jacksonville - North open?
Extended Stay America Select Suites - Jacksonville - North is open now. It will close tomorrow at 12:00 a.m.