Extended Stay America Select Suites - Jacksonville - North

diane 

on Expedia

3 years ago

The property was obviously a homeless shelter there were cockroaches running rampant in our bathroom I killed four of them myself and I was afraid to sleep in the bed because if there's that many cockroaches what else is living there when you're driving up to the property there's rubbish along the road wet dirty recliners laying along the street. If we would have had another option we would have done it and just gave up the $90 we paid for the room 

Rachael 

on Expedia

3 years ago

Covered with roaches in the room ac would stop working smelled like mildew only one towel no soap or shampoo and conditioner get charged for leaving trash in the room 

Omer 

on Expedia

3 years ago

Expedia didn't payment 

Allan 

on Expedia

3 years ago

Check-in was horrible, receptionist was rude and seemed to be bothered that I had to check in at 6pm which is "dinner time". The room was a non smoking room but smelled like a smoking room and the roaches were everywhere! Luckily it was just a work trip that I just needed a place to lay my head at. I didn't sleep well and wanted to get out of there so fast! 

Ronald 

on Expedia

3 years ago

Roaches motel Had reservations for 14 days after one night we checked out. Had roaches as soon after the lights turned off they came out all over the place. Could not sleep, went to CVS for bug spray, called management they did nothing about it, sorry to say it was sad. 

Luther 

on Expedia

3 years ago

Property has a roach problem. Drunkards hanging around outside playing loud music at all hours.no amenities. Area around property overgrown and not well kept. Wooded and vacant property around hotel serve as homeless/ squatter hang out