Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

3.1
  • Hotels
  • Jacksonville, FL

About this business

HospitalityHotels

Location details

4693 Salisbury Rd., Jacksonville, FL, 32256, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,615 reviews
Select a rating
Matthew's profile image
Matthew 
7 years ago

Business response:

Matthew, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Mike's profile image
Mike 
7 years ago

Room was clean staff was nice, breakfast bar advertised fell way short but not a major factor overall very good stay 

Business response:

Mike, thank you for being our guest at the Extended Stay America. We are glad to know you liked your clean and comfortable accommodation and that you were impressed with our friendly associates. We value your feedback and hope to see you again soon. Sincerely, Hotel Management 

Tasha's profile image
Tasha 
7 years ago

Very clean, staff was friendly, good location, & very nice pool area 

Business response:

Tasha, thanks for taking the time to share your gracious comments online. It is a delight to know you were treated extremely well by our staff and that you had an amazing time swimming in our rooftop heated pool. On behalf of everyone at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Elaine's profile image
Elaine 
7 years ago

Enjoyed the kitchen and room. Outdoor area was dirty with cigarette buds. We asked for it to be cleaned but were told that no one is available. This was on Saturday August 4th. Hallways needed to be vacuumed too. We also asked for plates and cups but were told none available until tonight. We went out and purchased indicate of waiting. 

Business response:

Elaine, thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware and the cleanliness issue is shared with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Sandy's profile image
Sandy 
7 years ago

When i first arrived, the room and grounds were dirty and they were seriously short on towels, breakfast and kitchen items. They were full or near full tje entire month i was there. The people were what made the place great: about 2/3rds of the maids cared, LaTiasha the manager ran the place great and things got corrected quickly whenever she was there. They got rid of the dead weight GM right before I left. I was shocked LaTiasha didnt get the job, she is a gem. If the place didnt get cleaned up and reorganized everytime sh... read more

Business response:

Sandy, thank you for your review of Extended Stay America. We are glad you had an overall pleasant time here and that you liked the courteous service provided by our team. We will be sure to share your compliments with them, especially LaTiasha. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Adrienne's profile image
Adrienne 
7 years ago

Good value for the price Used for a quick overnight stay with my husband and two teens. It was comfy. I will consider a stay here again. 

Business response:

Adrienne, thank you for making the Extended Stay America a part of your travel plans. We are thrilled to read you and your husband had an amazing stay and that you loved all aspects of our hotel, especially the great value we offer. Your review means the world to us! Thanks again and we look forward to welcoming you back. Sincerely, Hotel Management 

Brian's profile image
Brian 
7 years ago

Great Loved the room and the services was excellent the hotel was clean. Only difference was the pillows were a lil uncomfortable but over amazing stay 

Business response:

Brian, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly & professional. We look forward to seeing you again in the future! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint

How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 3.1 star rating with 2,615 reviews. 

When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?

Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.