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Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
- Hotels
- Jacksonville, FL
About this business
Location details
4693 Salisbury Rd., Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kim, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Room was too small even for one adult and two teenagers. Would have been better if I were only one in room of that size
Business response:
Curtis, thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we are sorry you weren’t satisfied with the size of your room. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Quiet Its quiet here most of the time . Every now and then you get some loud people but all around its been good
Business response:
Patricia, thank you for staying with us. Although you had a nice time with us, we are sorry for the inconvenience you had due to the noise issue while here. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
For want of a fork Hotel wasn't beautiful, but adequate. Maybe my standards are a little lower. But what did bother me was the lack of service. On check in, I was told that items such as silverware, plates and cups for the in-room kitchen weren't stocked in the room, but could be obtained at the desk anytime. Fair enough. On the second day, I asked for a fork. One fork. I was told they didn't have any, they hadn't had time to wash them. I went back later and asked again, still no fork. Really? The Wi-Fi is free, and at a rea... read more
Business response:
Thank you for being our guest. Although you liked most aspects of our hotel, we are sorry for falling short of your expectations for a perfect stay. Your feedback regarding lack of kitchenware is shared with the appropriate individuals in an effort to provide better guest experiences going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Monica, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Customer service was very friendly and caring. Quiet great location room was large enough for my 15 year old son, 11 year old granddaughter and myself. Staff was friendly and caring. Enjoyed our stay and when I visit again I’m sure I would book here again.
Business response:
Paula, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for all of your great feedback, and we look forward to hosting you and your family again soon. Sincerely, Hotel Management
Business response:
Victoria, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Surprised my wife with a trip and we stayed here and we loved it
Business response:
Thank you for your nice review and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you and your wife again in the near future. Sincerely, Hotel Management
My first room had a sink drain issue. The team leader Clarissa stated she'd get to work on solving. That day everything was improved. My ignorance, I did not consider the couch sleeper could be a twin. Orbitz states 4 people could stay, but we say 1 full/queen bed & 1 twin sleeper. So, I wish the site told that. ...Brad
Business response:
Brad, thanks for being our guest. We are pleased to read you had a comfortable stay with us and found our service along with all of our facilities up to your satisfaction. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint
How is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint rated?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint has a 4.4 star rating with 1,242 reviews.
When is Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint open?
Extended Stay America Select Suites - Jacksonville - Salisbury Rd. - Southpoint is open now. It will close tomorrow at 12:00 a.m.