This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
- Hotels
- Jacksonville, FL
About this business
Location details
10020 Skinner Lake Dr., Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Clean. Super Friendly staff. They took the time to verify that the room we were looking for was available & clean. Took the time to Show us the ammenities Inthe Property. So courteous. We will be back. No Complaints.
Business response:
Yolanda, thank you for choosing Extended Stay America. We are glad your stay with us was great, and you loved our well-maintained property. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you once more for including us in your travel plans. It was our pleasure hosting you, and we love knowing you will return soon. Sincerely, Hotel Management
While the staff was extremely friendly, the room floor was dirty, the bathroom sink leaked onto the floor and find a parking spot near our room was difficult.
Business response:
Jamie, thank you for posting a review of your recent stay. We are sorry for the cleanliness and maintenance issue in your suite. We understand your frustration, and we will share this with the appropriate team members to take corrective actions. On a positive note, it is good to learn about the friendly interactions you had with our staff. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
Good for my time there
I arrived on the property at 11:45, the office was locked and closed, no answer on the phone. After 20 mns. Employee showed up and checked me in fortunately or it would have been much worse. Staff really tried to make you feel comfortable…
Business response:
Ron, thank you for sharing your review and the details surrounding your stay. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired so this lapse in service is not repeated. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Staff is great. Ms Carmen is awesome
Room was fine. Comfortable. Quiet
Business response:
Peter, we are delighted to read your review of Extended Stay America. We enjoy providing our guests with everything they need for a seamless stay, including our clean and comfortable rooms. It was our pleasure hosting you, and we hope to see you again whenever you return to our area. Sincerely, Hotel Management
The stay wasn’t bad the hotel could just modernize the rooms some more! Overall wasn’t bad nice and quiet just what I needed!!
Business response:
Lana, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr.
How is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. rated?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. open?
Extended Stay America Select Suites - Jacksonville - Southside - St. Johns Towne Ctr. is open now. It will close tomorrow at 12:00 a.m.