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Extended Stay America Select Suites - Kalamazoo - West
- Hotels
- Kalamazoo, MI
About this business
Location details
1653 S 11th St, Kalamazoo, MI, 49009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Business response:
We are so sorry you were not pleased with your stay.
The property was terrible, the bed looked unclean.
Business response:
Oh no! Super clean is what we're known for so we are especially sorry for disappointing you in that area during this stay. Thank you so much for sharing your insight and impressions so we know how we came across to you and can address issues.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
I got bit by something in bed as I slept, the towles felt as if they were air dryed (hard), not what I expected it to be.
Business response:
Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We wish you the very best in your future lodging and travels.
Terrible This isn't a hotel, per se. It's an extended stay (presumably) subsidized housing solution. Minimal furnishing, not even a bedside lamp. Large dogs are allowed in, evidence of their excrement just outside the back door. Be sure and bring earplugs because the traffic roar is constant.
Business response:
Thank you for your feedback to let us know how we’re coming across. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We are sorry we disappointed you during this stay.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We just hate disappointing guests and hope you’ll consider staying with us again for a better experience.
Avoid if you are a non-smoker. Room reeked of stale cigarette smoke.
Business response:
Thank you for your feedback. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and hope you’ll visit us again for a better experience.
It was really promoting long time residence not weekend guests. Bare minimum there small beds no extras. Don’t look for a cup of coffee there
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need. We also welcome nightly guests who are looking for an affordable, simple stay. We would love to welcome you back if you ever have travels in the area.
Frequently asked questions about Extended Stay America Select Suites - Kalamazoo - West
How is Extended Stay America Select Suites - Kalamazoo - West rated?
Extended Stay America Select Suites - Kalamazoo - West has a 3.1 star rating with 788 reviews.
When is Extended Stay America Select Suites - Kalamazoo - West open?
Extended Stay America Select Suites - Kalamazoo - West is open now. It will close tomorrow at 12:00 a.m.