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8805 Leeds Road, Kansas City, MO, 64129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My boyfriend and I checked in and the first room we got was trashed (still hasn't been cleaned). So we were put in another room but it smelled terrible (so did the elevator and hallways). That night, my boyfriend and I tried to sleep but felt super nauseous so he went outside for fresh air and came back feeling better. So I went outside for a bit and started feeling better too - but once back in the room we felt nauseous again. We realized something in the room was making us sick to our stomachs, so we decided to check out a... read more
Business response:
I’m so sorry we disappointed you during this stay. Thank you for sharing your comments. Best wishes in your future lodging.
Apparently, they overbooked this property and put us in a smoking room because there were no other rooms. We were too tired to try to find another hotel. The entire place smelled like smoke and there were cigarette burns all over the side of the bathtub. My husband and I left there the next morning feeling sick from breathing in air. The hallways smelled like smoke. It was a terrible place especially for the price. We never go back!!
Business response:
Thank you for sharing your experience and feedback. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this.
Do not stay at this hotel. We were transferred to this hotel, because hotel.com made an error in my booking. This hotel was next to the baseball stadium, 22 mins walking. The staff at the desk was having a bad day. To checking the hotel is not inviting. It was a very small space. People were upset their resvation got messed up. I wanted 1 room with 2 beds. When I got their he give me 2 rooms with 1 bed each. My son was not happy about it. The halls and rooms smelled like cigarettes smoke. If you need anything after 8 you hav... read more
Business response:
Thank you for sharing your experience and insight. I'm so very sorry our accommodations disappointed you and wish you the very best in your travels ahead.
I did not ask for a Wheelchair room It was not what expected and when we walked into the room - it was like "where is the furniture?" One corner of this little room was bare and a clothes basket under the one kitchen type chair. Looked like a wheelchair room with a doubled.
Business response:
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. our 'Simple' philosophy, which includes the ability to choose only the amenities they want and need instead of paying for services they do not want or use. We would love to welcome you back if you ever have extended stay needs or just want a simple, basic, affordable stay in the future.
It states it is only 1/2 mile from stadium, but that is by the way the crow flies. There is nothing close ad there is nothing at the hotel to do. The rooms did not have a coffee maker and was not overly clean. Pretty sure the blankets on the bed haven't been washed recently. Never will sttay there again.
Business response:
Thank you for sharing your experience; we are so sorry to hear that it was such an unpleasant one and apologize for the terrible inconveniences. Best wishes in all your future travels.
No hot water..................................No hot water..................................No hot water..................................No hot water..................................
Business response:
Thank you for letting us know. We are checking into your complaint.
Room smelled of intense mildew. Dead cockroach om the floor
Business response:
Oh no! I'm so sorry to hear this. Thank you for sharing your impressions, we value what guests like you have to say and we will use your feedback to help us improve.
Disappointed We arrived at the hotel past check in time and had to wait for someone to show up to check us in. The individual was very nice and accommodating but we had to wait. Once we arrived in our room, I immediately found a large bug in the bathroom and could not get any hot water at all.
Business response:
Thank you for your feedback. We apologize for the long wait during your check in and for the inconvenience you experienced with this, an insect sighting, and hot water issue. We appreciate that you let us know and we hope the rest of your stay is a wonderful one
Cockroach Infested Rooms and Sketchy People!! First night was okay but it all went down hill after that. Spotted 3 Cockroaches in my room during my stay, room was a bit dirty, and 2 guests in the room next me had a huge argument from 10pm to 3 o'clock in the morning my last night there. I couldn't sleep at all that night and left for the airport early because of it. No one is at the front desk after 8pm so there was no one to report it to. Other than friendly staff my stay at this hotel was a horrible experience!!
Business response:
Thank you for your review. We are so sorry to hear that you had such a negative experience during your stay. We strive to provide guests with a clean, affordable environment they can enjoy, feel comfortable in, and want to return to. We are so sorry this stay disappointed you. We do thank you for mentioning the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that. Best wishes in your future travels.
Extended Stay America Select Suites - Kansas City - Stadium has a 3 star rating with 1,729 reviews.
Extended Stay America Select Suites - Kansas City - Stadium is open now. It will close tomorrow at 12:00 a.m.