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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches everywhere! The hallway smells like feces and cigarettes absolutely disgusting! Went to check in late that night and front desk was closed. HOW DOES A FRONT DESK CLOSE?!? I was able to check in thanks to security guard. Extremely confusing check in process. Not to mention that there were so many tweakers surrounding the property! The walk into the hotel should’ve been a sign to avoid staying here! After spending the night there I walked in the following day and noticed all the roaches on my clothing!!!! If you are lo... read more
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. We are deeply concerned by your challenges regarding cleanliness, the check-in process, and safety. We understand how unsettling this must have been and are prioritizing these matters to ensure they are addressed promptly. Your feedback is invaluable in helping us enhance our services and maintain a safe, comfortable environment for all guests. We deeply regret that your experience did not meet the high standards we aim to uphold, and we hope... read more
The property smell like cigarettes and there was a cockroach in the room
Business response:
Dear Hugo, We sincerely regret that your experience did not meet expectations. Providing a well-maintained and comfortable environment is essential to us, and we are sorry for any concerns you encountered. Cleanliness is a top priority, and your feedback has been shared with our team to ensure proper attention is given. We appreciate you bringing this to our attention and hope for the opportunity to provide you with a much-improved stay in the future. Sincerely,Hotel Management
It's a dump
Business response:
Dear JJoe,We regret that your experience did not meet expectations and sincerely apologize for any disappointment. Providing a comfortable and well-maintained environment is our priority, and your feedback is important as we continually strive to improve. We hope to have the chance to offer you a better stay in the future.Sincerely,Hotel Management
The place is a dump. PERIOD!!! I travel for work every week and this is on my top 5 of worst stays and will never stay again!!! In fact you could not pay me to stay there again!!!
Business response:
Dear George, We regret that your experience did not meet expectations. Providing a comfortable and well-maintained environment is essential to us, and it is disappointing to learn that we fell short. Your feedback is valuable, and we will use it to improve. We would welcome the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
gross gross.
Business response:
Dear Rachelle, We are sorry to hear that your stay did not meet your expectations. Cleanliness and comfort are priorities for us, and we strive to provide a pleasant experience for all our guests. We value your input and will ensure your comments are shared with the team for future improvements. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Hotel Management
Never again The staff was nice but the property was dirty, the room was dirty, there were roaches crawling on the walls and floors. I found a clump of red hair stuck to my bed spread and there was pubic hair all over the sheets. There was a bad odor coming out of the bathroom. I was really uncomfortable the entire time. In addition to that, there were lots of drug addicts on the premises, people were walking down the hallway high on drugs. The place felt like a homeless shelter.
Business response:
Dear Rachelle,We sincerely apologize for the experience you described. While we are glad you found the staff welcoming, we deeply regret the cleanliness and safety concerns you encountered. Guest comfort is our top priority, and we take your feedback very seriously. We are actively addressing these issues with our housekeeping and pest control teams to ensure a higher standard of cleanliness. Additionally, we are reinforcing security measures to create a safer environment for all guests. Your feedback is invaluable in helpin... read more
Should have known better than to stay at an extended stay hotel, felt unsafe the entire time I was there. Left one night early due to safety concerns.
Business response:
Dear Francisco,Thank you for sharing your experience. Guest safety is a top priority, and it is concerning to hear that you did not feel comfortable during your stay. Providing a secure and welcoming environment is important, and feedback like yours helps identify areas for improvement. We regret that your experience did not meet expectations and appreciate the opportunity to address these concerns. We hope to welcome you back and hope you stay with us for a much-improved stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.