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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looked ok from outside but inside was rundown and no amenities. Kitchen had nothing. For $40 you could rent a pan and dishes. Sketchy people outside. Barking dogs in rooms were annoying. Decent laundry room. Evidence of attempts at cleaning halls
Business response:
Dear Cheryl, We appreciate you sharing your experience and regret that certain aspects did not meet your expectations. We aim to provide a comfortable and well-maintained environment and understand how your concerns affected your stay. While our accommodations are designed for extended visits, kitchen essentials are available for a nominal fee upon request. We also strive to ensure a welcoming atmosphere for all guests and will consider your feedback as we enhance our services. It’s good to know you found the laundry facilit... read more
Dont stay here If you like roaches, real bad plumbing, no working lights of TV in the room yhen this is the place for you.
Business response:
Dear Andrew, We are deeply sorry for the issues you encountered during your stay. Your concerns regarding cleanliness and maintenance are taken seriously, and we sincerely apologize for falling short of your expectations. Our team is committed to improving these areas, and we appreciate your comments in helping us do so. We hope you will give us another opportunity to provide you with a more comfortable and enjoyable stay in the future.Sincerely,Hotel Management
It was infested with roaches. There was a dirty washcloth hanging in the shower. The lights in the room came on every hour because of faulty sensor. We tried to get a new room or talk to a manager and both were denied
Business response:
Dear Jim,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are of the utmost importance, and it’s concerning to hear about the conditions you described. We understand how frustrating this must have been. Your comments have been noted, and we are committed to addressing the concerns raised, particularly regarding the room maintenance and cleanliness. We apologize for the lack of assistance and assure you that we are taking steps to improve the ... read more
Awful, just plain gross The lobby literally smelled like crack, the room had roaches. We stayed for 40 minutes and left.
Business response:
Dear Andrea, We deeply regret that your stay did not meet your expectations, and we sincerely apologize for the discomfort you experienced. The cleanliness and safety of our rooms are of utmost importance, and we take your concerns seriously. Please know that we follow strict pest control protocols, and we will review this matter with our team to address necessary improvements. We understand how distressing this situation was and are committed to ensuring a better experience moving forward. While this experience did not refl... read more
Cockroaches everywhere! The company refused to give a refund.
Business response:
Dear Thomas, We sincerely apologize for the experience you described and understand the distress it caused. Please know we take such concerns very seriously and will address the situation promptly, including reviewing the matter regarding your refund. Your comfort and satisfaction are our priorities, and we hope you will allow us another opportunity to provide a better stay in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.