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Extended Stay America Select Suites - Lake Worth
- Hotels
- Lake Worth, FL
About this business
Location details
2171 10th Ave, Lake Worth, FL, 33461, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
It looked clean... neighbored is somewhat degraded. Not blatantly promoted as extended stay- therefore fresh Towel’s not provided nor was room cleaned/bed made. Bare floors were DIRTY as evidenced by blackened feet after walking barefoot. No tissues in room even after requested. This place is minimally staffed nor is front desk open and available at all times. Price was right. Staff well intentioned.
Business response:
Thank you for your feedback. It is important for us to know how we're coming across and what we need to address so your next stay will be a much better experience.
Business response:
Thank you for rating our hotel. We’re so disappointed to see a 2-star rating and we hope you’ll stay with us again for a better experience.
I have a complaint pending about this property. Dirty lobby, unsafe feeling, non responsive staff
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and that you weren’t able to feel relaxed during your stay. I apologize for the inconvenience and wish you only the best in your future travels.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Disappointed. The place although clean was smelly. I was hoping to be a hotel room with shampoo and conditioner at least. They give it to you but you have to request it which is inconvenient specially if you are in the shower already. Apparently is a place where local workers stay and they smoke by the front door. NO HD TV. For that price, there are other better low budget options.
Business response:
Thank you for your feedback. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Hotel stay sucked The smell on the fourth floor hallway was like cat urine and dirty hamster bedding made my stomach turn. There was never anyone at the front desk when I need to speak to anyone always had to call for someone. I requested a one bed with a couch room as shown In the picture only got chair with one bed. Smoking as you walk thru the front entrance is disgusting. In general it’s over priced for the area and accommodations. I feel hotel needs to be staffed with a security guard and or more staff at night especial... read more
Business response:
Thank you for sharing your impressions. It is so difficult to read that we've disappointed you so much. We hope your future lodging experiences are truly wonderful ones.
Sheets were stained beyond measures room full of roaches took about a hour for me to check in standing at desk for about half hour until staff finishes watching tv or whatever it is to greet and check me in. Stayed here a few times but after this last stay I will no longer return
Business response:
Thank you for allowing us to be your hotel of choice during your travels. We truly appreciate and value your feedback and we are delighted to welcome you back every time you’re able to visit. We are so sorry for the negative experiences you had during this stay with us. We work hard to deliver a great guest experience and we’re sorry we let you down during this visit. We wish you the best in your future travels and thank you for your feedback.
Terrible customer service They cancelled my reservation and left me scrambling for a hotel last minute
Business response:
I'm so sorry to hear that a room was not available when you arrived. There are so many reasons that this can happen and we are never happy to turn away a guest. We apologize for the inconvenience and hope to welcome you here someday soon.
Frequently asked questions about Extended Stay America Select Suites - Lake Worth
How is Extended Stay America Select Suites - Lake Worth rated?
Extended Stay America Select Suites - Lake Worth has a 2.7 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - Lake Worth open?
Extended Stay America Select Suites - Lake Worth is open now. It will close tomorrow at 12:00 a.m.