Extended Stay America Select Suites - Lexington Park - Pax River

Anonymous 

on Expedia

11 years ago

Not a quality hotel Had to wait 15 minutes to check in. Customer service was not very good. Noisy place I guess due to the type of hotel it is. Checking out was difficult as well. Still working on getting the paperwork I need. 

Stacey 

on Expedia

11 years ago

Inexpensive but that's about it. I reserved a king size room online but when I arrived I was told that only a queen was available and that I would have to work with Expedia for a reduced price. I was not thrilled with this but understood. My non-smoking queen room smelled like smoke. It was disgusting. The bed was somewhat comfortable and the room was fairly clean but the smell of smoke ruined the experience for me. The front desk person could have been a little nicer. I felt like I was bothering her by checking in as she to... read more

Anonymous 

on Expedia

11 years ago

Doesn't honor reservation I had booked a room with 2 beds, but on checking in was told they didn't have one. They offered me 2 rooms with one bed each, but expected me to pay for the second room. The next day saw a family who were checking in have the same thing happen. 

Anonymous 

on Expedia

11 years ago

This is a low end hotel but fairly clean. We reserved 3 rooms with 2 beds on each room. On arrival advised only one room available with 2 beds and invited us to purchase another room. Eventually we got rooms ordered. We watched this happen to two other parties during our stay. 

not happy 

on Expedia

11 years ago

Not too good Room stunk like smoke. Thugs hanging around in lobby arguing with 2 girls from the staff, sounded like they were arguing about personal relationship problems. Party going on in a room across the hall very loud. 

Tattooedmama2010 

on Expedia

11 years ago

Did the job You pay for what you get. And even then I feel I paid a little more than I should have. The staff was friendly. Helped us when necessary. But everytime we saw them in the lobby they were lounging and gossiping. The grab n go "breakfast" was so-so. Coffee was amazing. Our toilet was extremely loud when it flushed. The bathroom had a cockroach or two when we checked in. The shower curtain and towels need some severe updating. The towels were rough and barely dried you off. And the shower curtain didn't do a very de... read more

Anonymous 

on Expedia

11 years ago

Disappointed with cleanliness The first room I checked into was dirty--sticky mess on the desk, dirty bathtub floor and mildew around the faucet, just not acceptable. I asked for another room and was promptly transferred (the woman who worked there was very nice about it), but the second room was disappointing too--no light bulb in the lamp on the desk, standing water found in the bathtub, and the room smelled like someone had been smoking inside at some point. The staff person I spoke with was very apologetic, but I definit... read more