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Extended Stay America Select Suites - Lexington Park - Pax River
- Hotels
- Lexington Park, MD
About this business
Location details
46565 Expedition Dr., Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of the worst hotels I have been in! terrible service, terrible breakfast options.
Business response:
Thank you for taking the time to write a review of your stay. I would like to start by apologizing to you for not meeting your expectations. We will take your comments and coach our team to provide better service in the future. I will also make sure we are clearly communicating our amenities during guest arrivals. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Much to be desired. The place was dirty and bugs in the room. Small twin beds.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Won't stay there again. The room was dirty. Among other things, previous occupant must have been drinking some sticky beverage because you could see rings and marks and many flat surfaces - and they were still stickly. Calls itself an extended stay hotel. i was only staying one night, but still, there were no glasses or flatware. Also, I was in the room next to the stairs. Until about midnight, the door would slam every 10 minutes or so, loud enough to wake me.
Price was a bit high just for an OK stay... Purchased a non smoking room. The non smoking room that they put us in was on a smoking floor. The entire floor including our room smelled like smoke. The bathroom door was out of alignment and wouldn't even shut because it was hitting the door frame.
Business response:
I want to thank you for taking the time to post a review of your stay. The situation you described regarding the cigarette smoke is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will be making some corrections to make sure your experience is not repeated. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Stay away from this place Horrible.... the young lady at the front desk was very professional and courteous, but the hotel is trash!!
If ya got have a kitchen... If you need a "kitchen" and want a less expensive hotel then this one is OK. Furniture was old a beat up (I think they're getting new stuff but my room sure didn't have it) House keeping once a week so ya have to go to the front desk and ask for more towels. "Continental breakfast" is a joke. Granola bars, apples and some of those prepackaged muffins. Place was pretty noisy as well...paper thin walls. Made the LaQuinta I stayed at the week before seem like the Ritz. But if you need a kitchen....
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am concerned about the issues you mentioned. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guestâs length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests staying less than a week and for guests who desire additional housekeeping ser... read more
Not so much Below average for an extended stay hotel. Hotel is shabby and run down, and smells like smoke.
Frequently asked questions about Extended Stay America Select Suites - Lexington Park - Pax River
How is Extended Stay America Select Suites - Lexington Park - Pax River rated?
Extended Stay America Select Suites - Lexington Park - Pax River has a 3.1 star rating with 1,253 reviews.
When is Extended Stay America Select Suites - Lexington Park - Pax River open?
Extended Stay America Select Suites - Lexington Park - Pax River is open now. It will close tomorrow at 12:00 a.m.