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Extended Stay America Select Suites - Louisville - South
- Hotels
- Fairdale, KY
About this business
Location details
6310 Commerce Park Ct, Fairdale, KY, 40118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee?? absolutely NO FOOD anywhere. None. No continental breakfast…. No coffee!!!!
There was roaches crawling it stinks really bad and covers was dirty
Business response:
Dear Guest, Thank you for taking the time to bring your concerns to our attention. We understand the frustration you experienced due to the cleanliness and pest issues. Please know that we take your comments seriously and have routine pest control measures in place to ensure a clean and safe environment for all our guests. We will review these matters with our team and enhance our guests’ comfort moving forward. We are committed to making improvements and hope to welcome you back for a more enjoyable visit in the future.Sinc... read more
Booked online. Couldn’t check in, nobody at front desk. Okay - so we didn’t read the fine print that it’s not like NORMAL hotels and nobody is at the desk during certain times…but still charge me.
Business response:
Dear Guest, We apologize that your experience fell short of expectations. It seems your arrival did not align with our front desk hours, but we regret any frustration caused. We want to point out that details regarding check-in and hotel policies are posted on our website to ensure our guests are well-informed prior to their stay. We truly appreciate your feedback and will look into ways to enhance guest convenience and prevent such matters moving forward. We hope you will consider allowing us another chance to host you and ... read more
The room was not ready, no sheets, towels, curtains, wet floor, bad experience
Business response:
Dear Walter, Thank you for sharing your experience with us. We apologize sincerely for the challenges you encountered, including the room not being fully prepared upon your arrival. We understand how disappointing this must have been, and we are addressing these concerns with our team to prevent similar issues in the future. Our goal is to provide a welcoming and well-maintained environment, and we regret that this was not your experience. We appreciate your feedback, as it helps us make meaningful improvements, and we hope ... read more
Frequently asked questions about Extended Stay America Select Suites - Louisville - South
How is Extended Stay America Select Suites - Louisville - South rated?
Extended Stay America Select Suites - Louisville - South has a 3.3 star rating with 1,353 reviews.
When is Extended Stay America Select Suites - Louisville - South open?
Extended Stay America Select Suites - Louisville - South is open now. It will close tomorrow at 12:00 a.m.