Extended Stay America Select Suites - Mobile - Daphne

Kristen 

on Expedia

6 years ago

My room smelled.marijuana and dog urine smell.bad 

Celia A. 

on Expedia

6 years ago

Bad experience I reserve the hotel since 1 week in advance and when i get there around 12:30 pm. The women that was in the administration told me that all the rooms service people that clean the room call sick and she doent have any body to clean the room. I come back at 9pm. in the reception was other lady and she told me that it wasn't any room available. I do not comment that place to stay. 

Jen768 

on Expedia

6 years ago

It was a dive. Beds were terrible, no cleaning of the rooms had to borrow a broom to sweep the floor. Trash everywhere outside. Booked a non smoking room and was put in a smoking room. Smelled like illegal drugs. Sinks didn’t drain. Fire in the elevator, had to use the stairs for the 3rd floor for days. Had 4 stars when I looked at reviews. This is an extended place rental. Nothing more. 

MariaACervantes 

on Expedia

6 years ago

The main problem was whit expedia,when i get to the hotel the receptionists ask me for my mastercard the i have an file and I dont have a mastercard i have Visa so the only way We can have the rooms is to paid in cash so i paid i call expedia last nigth to see if i can have a refund in the person the help me was very rude,so i just want to know if I can have my money back by the way i insurance the transaction i hope it helps. 

Melanie_Meaux 

on Expedia

6 years ago

I would rate a zero if possible other than the GM Amy she was great when I spoke with her on the phone. Everything else has been complete hell. We arrived an hour early from check in & were told they do not offer early check in’s, ok that’s fine. We went to eat, came back to the hotel right at 3 for check in, waited 45 minutes in line to check in, then get told that they have no house keepers to clean the hotel so we can “check in” but can’t go to our room. We waited until 7PM TO GET OUR ROOM. Then the desk clerk tells us we... read more

Anonymous 

on Expedia

6 years ago

We were told check in was 3pm at 9pm our room was Stil not ready. There was mold in the shower. The hotel was understaffed apparently could not get replacement towels. All in all a horrible experience 

Ty 

on Expedia

6 years ago

Didn’t like the fact that when I booked the month before and asked for a nonsmoking room, drove for 8 hrs to location and room was still not ready nor cleaned!!! The room had a odor. No dishes ,silverware or pots in room. I’ve stayed in other properties that have these amenities and I guess I was expecting it at this property. Very disappointing.