Extended Stay America Select Suites - Mobile - Daphne

Gerald 

on Expedia

7 years ago

Stay away!!! Nice from the outside but the room was awful, from stains in the sheets; shower with hair and pet hair on the floor... sad to say the property was in a nice area but to many faults. Fire alarm going off in the middle of the night to rooms smelling like smoke. My wife had to buy cleaning supplies to make the room smell better... 

Jeff 

on Expedia

7 years ago

A lot of undesirable traffic in the hallway till late into the morning. Had to move refrigerator in front of door because lock on door did not work! Do not use Expedia!!! Once I arrived, found that I could have gotten the room for almost half what I paid Expedia. 

Dexter 

on Expedia

7 years ago

Unhappy Customer Service was unprofessional and the staff was rude 

Judy 

on Expedia

7 years ago

At checkin at 9:0 at night , I was informed the only room left was smoking, although Inrequested non smoking. The night manager did state that since she could not accomplish the request, that she would not charge me for the reservations and would refund the money. I left and went to a different hotel. Three days later I learned they had charged for 2 nights but had refunded one night. When I called to inform them that had stated ,I wouldn't be charged, they can't find anything on record or any charges???? So how did they cha... read more

Anonymous 

on Expedia

7 years ago

Slum status Not once was my room cleaned to the point I just would always clean it myself. In a complete month not once was my room swept or vacuumed by the staff. I was kicked out of the hotel because they didn’t charge the correct amount from cheap tickets.com which was wood springs fault. The room keys constantly were having to be reprogrammed because of errors and the outside security door never worked so everyone kept putting rocks in the frame to keep it open. My air conditioning and heating unit never worked properly ... read more

D 

on Expedia

7 years ago

We are waiting to close on our home here in Daphne. We have been here several weeks. The space could be more updated and cleaner. I would also suggest making the fourth floor the smoking floor, that way the smoke goes straight up without disturbing someone with their window open on the fourth floor. This is a pet-friendly facility and I love that! The Staff is always very nice & accommodating. I would also suggest a coin machine in the laundry area. If you can bring your quarters with you, it will save you a headache. The cr... read more

JC 

on Expedia

7 years ago

To small One full bed for two guys for 3 days acces to internet for one phone only, small towells they dont change them, stinky to sigarret. We where in 4th floor 3rd floord its dos smokers. How? They dont know the smok go up? New hotel but bad service and soon this hotel hotel going to be horrible. 

Denis 

on Expedia

7 years ago

TOO MUCH NOISE... I stayed at this hotel many times before. Good value for the price. But this time I stayed for two weeks and the entire time I had to listen to loud noises coming from the room upstairs. Every day, every night, it sounded like they were moving furniture or running after a 300 lbs baby pushing furniture. I reported it multiple times and they always reacted like they knew about the issue with these people that must be staying there full time... but the noises never stopped. If I ever decide to stay there aga... read more