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Extended Stay America Select Suites - Mobile - Daphne
- Hotels
- Daphne, AL
About this business
Location details
29838 Frederick Boulevard, Daphne, AL, 36526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
Was there on a Fri eve. Very noisy, paper thin walls, rug between the beds was filthy. Kids running up and down the halls unattended. Bed and pillows were ok, just couldn't sleep due to noise. Bathroom fan sounded like a jet engine but otherwise bath facilities were fine. Got me once but won't get me again.
Business response:
Oh no! I'm so sorry you had this experience and I appreciate that you shared your comments so we can address how we deal with future noise complaints. I know it doesn't make up for the unpleasantness but I wanted you to know that you matter to us and I'm sorry we disappointed you.
Staff unprofessional. Drug use/activity was around everyday. Amy was rude and had no clue what was going on. The whole staff needs training
Business response:
There is no excuse for rudeness and I'm sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff. We are so sorry we disappointed you and we will certainly use your feedback to help us improve. Thank you.
Racist hotel
Business response:
***this subject line is under review for appropriateness***
You get what you pay for. So at this hotel you get large families and dogs and doors that get propped open with rocks because the cardlock doesn't work and parents who let their small children run wild and get on elevators with strange men. It seems that everyone that works there lives there and yet can't be bothered to be at the front desk. Did not feel unsafe and if you get some cleaning supplies to disinfect your room, you can make it work. Despite being awakened to alarms that kids pull or what seems to be the entire 1st... read more
Business response:
I'm so sorry to hear that you had an unpleasant stay with us. This is not what we intended and we hope your future travels are excellent ones.
No one was there to greet us when we arrived and the parking lot had several abandoned vehicles with people hanging out late at night. Not a safe feeling for family.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down.
Don’t bother. If you like staying in a dorm room, or hanging out front with the smokers, or standing in a shower that won’t drain, then this is the place for you.
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
Terrible My room was full of roaches. I had trouble with the WiFi, I called a few times downstairs for help and they never answered. They didn’t clean my room or bring fresh towels any of the three nights. I believe this was my worst hotel experience ever.
Business response:
I’m sorry to hear this. We strive to provide a great place at a great price and I’m sorry we let you down.
Staff wad horriable tried took 30 mintues to check in after hours!
Business response:
I'm so sorry to hear about your check-in difficulties and I apologize for the inconvenience.
Frequently asked questions about Extended Stay America Select Suites - Mobile - Daphne
How is Extended Stay America Select Suites - Mobile - Daphne rated?
Extended Stay America Select Suites - Mobile - Daphne has a 2.9 star rating with 1,148 reviews.
When is Extended Stay America Select Suites - Mobile - Daphne open?
Extended Stay America Select Suites - Mobile - Daphne is open now. It will close tomorrow at 12:00 a.m.