Extended Stay America Select Suites - Montgomery

Business response:

Dear Raul, Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience was surprising, and we would appreciate the opportunity to learn more so we can better understand and improve. At Extended Stay America, we strive to provide a comfortable and welcoming environment for all our guests. Your feedback is valuable to us as we continue to enhance our services, and we hope you consider giving us another chance in the future. Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for including Extended Stay America in your travel plans. We're pleased your visit provided the rest you were looking for. It's always encouraging when guests feel at ease during their time here, and we hope the surroundings and support from our team played a part in that. We value the opportunity to welcome you and hope to see you again.Sincerely,Hotel Management 

Business response:

Dear Kayla,Thank you for the terrific review of Extended Stay America. We’re thrilled that your stay exceeded expectations. Providing a comfortable and enjoyable experience is always our goal, and it’s wonderful to hear that our hotel stood out among your visits. Your kind words mean a lot to us, and we truly appreciate your support. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management