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Extended Stay America Select Suites - Montgomery
- Hotels
- Montgomery, AL
About this business
The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. At WoodSpring Suites Montgomery, we take Southern hospitality seriously. From apartment-style amenities and budget-friendly prices to helpful staff members and a great location, our extended stay hotel is designed to help you make the most of your visit. Basic WiFi and parking are always free. We also offer pet-friendly rooms, on-site laundry facilities and convenient vending ... read more
Location details
5031 Woods Crossing, Montgomery, AL, 36106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk clerk so nice and friendly other guest very nice. Room beds need to be replaced bathroom not clean not enough towels. No coffee maker in room, parking lot dark and felt unsafe. The hallways were very clean but our floor smelled of smoke.
Business response:
Hello Norman. Thank you for sharing your experience with us. We are happy that you were happy overall with your stay and appreciate your feedback on how we can improve. We do hope that you give us another opportunity to host you the next time your travels bring you this way.
Thanks Randolph! Randolph Bell, my front desk attendant was very helpful. He acted like a considered. He is very knowledgeable about the local area and even printed out some pages and wrote some notes for me. Thanks again Randolph!
Business response:
Wow! We love to hear such kind words about our team! They will be ecstatic to know that you enjoyed such a great stay, Vicki! We love hosting you and can't wait to see you again the next time you are this way!
Pillows to flat and small,when we arrived hotel
Business response:
Thank you for taking the time to review your recent stay at our hotel, Dwight. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Business response:
Thank you for taking the time to rate your stay with us, Vicki. We are so happy and thankful to see the great rating! Please come back to see us again soon!
Likes: Housekeeping was very pleasant, greetings with a smile and joy as though they were happy to assist. Front desk helpful and providing whatever we needed. Enforced CDC guidelines. Dislikes: broken bed, mildewed bath towel, broken shower diverter handle-made me Leary. However the bed was discovered by staff and changed while we were out. Sleep was ok. Wasn’t offered any type compensation for the unclean towel.
Business response:
Thank you for taking the time to rate your stay with us. We truly appreciate your constructive feedback regarding your overall experience at our hotel. We are happy to hear that you enjoyed an overall clean and comfortable stay, but apologize for the issues that you had with the shower and other maintenance concerns. We will communicate these concerns with our maintenance and housekeeping team for immediate action and resolve. Thank you so much for allowing us to host you and we hope to see you again for a much better experi... read more
Business response:
Thank you for rating your stay with us, Lewis. It makes us so happy to see that you enjoyed such a great stay! We would love the opportunity to host you again the next time you are in the area!
Business response:
We appreciate your great rating, Alicia! Please come back and see us again soon!
Business response:
Thank you for taking the time to rate your stay, Andrew. We do hope that our accommodations were able to meet your needs. We would love to have you back the next time your travels bring you this way.
Frequently asked questions about Extended Stay America Select Suites - Montgomery
How is Extended Stay America Select Suites - Montgomery rated?
Extended Stay America Select Suites - Montgomery has a 4.2 star rating with 245 reviews.
When is Extended Stay America Select Suites - Montgomery open?
Extended Stay America Select Suites - Montgomery is open now. It will close tomorrow at 12:00 a.m.