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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
worst hotel in nashville the ironing board was broke in half. i had to iron my clothes on a table. the ceiling was covered in mold. the beds had hair and askes in it. i changed rooms and had no coffee pot, cups, creamer, or spoons. i was kept up all night by partiers in both rooms around me. i have stayed in many hotels and this was the worst stay i have even experienced.
Needs a staff update I arrived at the Nashville Airport location hotel at 10:35 pm on 12/2/13. As soon as I open the door to the lobby, the clerk put up her finger & abruptly said "We are booked!" I said "I have a reservation." She then proceeded to tell me that it will be a while before she could check me in; due to computer issues and that she was on the phone with IT. About 20 minutes went by and she said she could go ahead and take cash for the room, if that is how was going to pay. I told her I did not have cash & that ... read more
Business response:
Thank you for taking the time to write a review of your stay. The check in experience you described is unacceptable, and I sincerely apologize. To prevent this from happening again, my team is being re-trained on how to identify pre-paid reservations as well has how to communicate with our guests. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Very Modest
Good sleep but that's about it The bed was clean. The shower was hot. The dishes, utensils and coffee maker were dirty; the overall kitchen area was awful. When I arrived they had overbooked.
Reviews were right The price was great and the location was close to where I wanted to be but the staff were not approachable and the rooms were barely clean. No one answered the front desk phone when I called to tell them the electrical outlet was not secured to the wall. I will not stay there again.
Okay It's was okay. NO house keeping!!! Very Uncomfortable bed. Also very small bathroom!
Theh
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,073 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.