This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was dirty and bugs found in dresser. No housekeeping service. Turned on heater and a burning smell was noticed so it was immediately turned off but not after the smoke alarm went off
Business response:
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to read that your room had cleanliness issues and that your heater was not working properly. In response to your review, I will be working with my housekeeping staff to ensure that we are conducting the proper thorough inspections to ensure that your experience is not repeated. As well, my maintenance staff will be repairing the heater in your room and inspecting all heaters for similar iss... read more
Not for an extended stay They did not have my reservation. I waited 30 minutes before I was able to check in. The room was ok for a one night stay but not "extended."
Business response:
Thank you for the feedback about your stay at our hotel. I sincerely apologize for the inconvenience of you having to wait for a staff member to receive service and that we did not have your reservation. In response to your feedback, I am working with my staff to ensure that we are available to guests needing assistance. I am also reviewing our reservation and check-in process with them to ensure that we are not losing reservations. Thank you very much for providing us with your feedback. I do hope that you will return to ou... read more
Dirty There were roaches in the room.
get what you pay for, low budget you get what you pay for, the AC unit kept coming on and off all night, couldn't sleep because of it. Small room, front desk guy was running ragged for all the things he had to do! won't stay again!
Please DO NOT go to this hotel The lobby smells like toilet. Crazy people lives there. The hotel stuff are weird. When we entered our room it was horrible. Bathroom wasn't clean. Everything in the room was dirty. We didn't stay in the hotel but we went to the hotel next door and stayed there. The money we spent for this hotel was completely wasted. NEVER go to this hotel.
Inget för icke-rökare Vårt rum luktade så mycket rök att det gick inte att vara där. Dessutom var det kackerlackor där. Vi sov här en natt sen bytte vi hotell (skulle ha varit fem nätter). Frukosten bestod av muffins och kaffe/te som vi hämtade i receptionen. Vi hade ingen möjlighet att avboka i efterhand, men det var ändå värt att betala extra och byta hotell. Personalen var trevlig. Om du inte är rökare så bo inte här!!!
friendly, helpful staff, dirty hotel this hotel was conveniently located for me. the desk clerks were very helpful and friendly. my room was gross. there was hair in the bed, in the shower, & on the towels. the carpet was dingy and the tub was dirty. after this experience, I'll never stay in another extended stay.
near airport The room was large, had two full size beds with a kitchenette. There were black spiders above the entrance door into the room and along the corridor leading to the room. The carpet was run down and dirty. Did not walk around barefoot on that! The room supposedly had been cleaned, however, there was urine in the toilet. The stoppers in the tub and sink were missing. The refrigerator had mold on the door gaskets. The staff was very nice!
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,073 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.