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Extended Stay America Select Suites - Nashville - Airport
- Hotels
- Nashville, TN
About this business
Location details
2525 Elm Hill Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Motel of last resort The motel services were minimal. The quoted breakfast offered was almost non-existant. I couldn't tell when the last time the outside of the building or walkways were cleaned. The one elevator was very dirty and had a lot of trash on the floor. There was full bags of trash sitting in the walk ways. We had to walk to another motel to get a shuttle into town. I would only consider this as a cheap alternative to the much nicer motels that are all around it. If you are looking for cheap than stay here, but i... read more
Business response:
Thank you for taking the time to write a review of your stay. I do apologize that you experienced cleanliness issues in the common areas of our hotel. I will be meeting with my housekeeping staff to discuss your comments and to ensure that we are better cleaning our common areas. As well, I am disheartened to read that our grab-and-go breakfast did not meet your expectations. Your feedback on this will be useful to us as we continually work to improve our hotel. Thank you for bringing this to our attention. We hope that you ... read more
Good location that's about it I like the location but hotel staff is rude not helpful when it comes to service they refuse to provide maid service you have to pay for it than the maid will not even clean the toilet or tub she should be fired
Never gonna stay there agin By time for me to ckeck out find out all my luggage was missing of my truck somebody still 'm and I went to the front dusk to ask 'm they tolled my they not responsible for it what can sh** is that
Close to airport When I got to my room I could instantly smell a musty smell. I looked around and there were live bugs crawling on the tile in kitchen and bathroom, cob webs on the walls and a clear visible leak under the sink with a puddle. There were two sewing needles stuck in the wall by the outlet in the bathroom. Tub didn't have a plug and there was no handle on side to hang onto but the holes for one were present with stuff coming out of them. There was a good layer of dust under the microwave and on the frig. Carpet ... read more
Business response:
Ashlee - Thank you for your recent review of your stay. I am sorry to hear that the room had a musty smell, we have allowed the room to air out and will freshen it daily. We had our Pest Control come in to take care of any pest concerns and again apologize for the inconvenience. The "holes" that you referred to are there waiting for a replacement handle that has not arrived yet. Our team is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, we would like to hea... read more
Never again Maybe because I was located on the first floor but my room was filled with mosquitos. It was a non-smoking room but it didn't really matter because the people next to me smoked like every other hour. Then to top it off I had to kill a brown reclose spider - thankfully I was able to kill it. I went to complain but this was at 5am in the morning so I ended up leaving because the lobby was closed and didn't open until 7am.
Frequently asked questions about Extended Stay America Select Suites - Nashville - Airport
How is Extended Stay America Select Suites - Nashville - Airport rated?
Extended Stay America Select Suites - Nashville - Airport has a 2.8 star rating with 2,073 reviews.
When is Extended Stay America Select Suites - Nashville - Airport open?
Extended Stay America Select Suites - Nashville - Airport is open now. It will close tomorrow at 12:00 a.m.