Extended Stay America Select Suites - Newport News - Oyster Point

Anonymous 

on Expedia

9 years ago

IMPROVE HOUSEKEEPING Room was not properly cleaned. Prior guest left soiled clothes in the drawers, soiled t-shirt on the floor beside chair, bathroom toilet did not work, razors was left in the kichenette area. A second room I reserved had soiled bed linen. Not happy with the housekeeping and maintenance with this hotel. 

Anonymous 

on Expedia

9 years ago

BAD HOUSEKEEPING HOTEL NEEDS TO ENSURE HOUSEKEEPING IS DONE ON A TIMELY BASIS AND THAT LINEN IS CLEAN! 

Anonymous 

on Expedia

9 years ago

First hotel that doesn't have a staff member on site 24 hrs a day after 11 pm it's a free for all. The place needs a very through scrubbing and more cleaning staff because my room didn't get cleaned while I was there no fresh towels unless you go get them but I guess you get what you pay for.... 

Anonymous 

on Expedia

9 years ago

My stay at this hotel was pretty awful. The room was not that clean and room service does not clean the rooms on a regular basis. The power and cable were out for several hours and then the cable only has 10 channels. Area feels unsafe there were several homeless individuals noted on the grounds. Possible drug deals taking place on the property as well. A strong odor of what is believed to be marijuana noted coming from employees office at night. 

Christine 

on Expedia

9 years ago

DO NOT BOOK THIS ONE The staff was very very nice, helpful and apologetic. This is not necessarily on them or at least the staff that we worked with. If it wasn't 10:30 pm I would have demanded the refund and found another place but we'd already huffed everything upstairs, had to be up before 6 and had been driving in traffic for 7 hours 

Daniel 

on Expedia

9 years ago

Bad, Bad, Bad Very!!! Disappointed!!! It is a shame that such a large hotel chain cannot even properly maintain ANYTHInG with this hotel....unclean, very poor room conditions, no service outside of checking in and checking out.....very sketchy locals hanging out in the parking lot and lots of commotion outside and suspected illegal activity