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Extended Stay America Select Suites - Ocala
- Hotels
- Ocala, FL
About this business
Location details
4120 NE Silver Springs Blvd, Ocala, FL, 34470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disapointed! The bed was terrible. Theres no lobby, continental breakfast, Ice machine, nor coffee or coffee maker in the room.
Business response:
I'm so sorry you were disappointed. Thank you for your feedback so we can improve and provide a better experience next time.
Cockroaches, plus key cards didn't work was stuck outside for an hour and another half hour to get new room keys. Weed smell in hallway.
Business response:
I'm so sorry to hear about your disappointing stay. I apologize for all the inconveniences and wish you the best in your future lodging.
Not a good experience. Room had strange smell, bugs, and very thin walls. Hotel is old and run down. Checked out early.
Business response:
Thank you for sharing your impressions and experience. It is never easy to hear that we've disappointed a guest but we will use your feedback to help us address issues that disappointed you. We appreciate that you took time to provide a review and we hope your future travels are truly wonderful ones.
Business response:
We are so sorry you were not pleased with your stay. Thank you for taking time to rate our hotel.
Business response:
We are sorry you did not enjoy your stay with us.
not clean value for money on the outset OK, but and it is a big BUT, I had multiple beetle-like in the 8-10 count around my bedtable and bed headboard..simply discusting. was offered only $35 reduction as a coupon for future business, which I never got per email - waited long time for staff to come check me in at 9PM, that was noted in the profile. OK restaurants very near by.
Business response:
I'm so sorry to hear about your disappointing stay and hope your future travels are truly wonderful ones.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us another try the next time your travels bring you to the area.
Ok for one night wouldn’t do it again. The staff was great. The lady greeted me and was very helpful. But the room was disgusting, when I arrived it smelled like smoke, there were roaches all over the place. We killed a roach just opening the door. The toilet paper was wet. The pillows were stained with makeup I’m hoping. The stove had dead roaches in the eye, the fridge was loud and the tv would not turn to any stations just static. The dogs were sooooo loud throughout the hotel.
Business response:
Thank you for this feedback. What you've described is not the first impression we were aiming for and we apologize for the unpleasantness.
Roaches
Business response:
I'm so sorry to hear that your stay with us was not as wonderful as we intended. Thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Ocala
How is Extended Stay America Select Suites - Ocala rated?
Extended Stay America Select Suites - Ocala has a 2.7 star rating with 1,204 reviews.
When is Extended Stay America Select Suites - Ocala open?
Extended Stay America Select Suites - Ocala is open now. It will close tomorrow at 12:00 a.m.