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Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible place Had a medical issue come up, someone had a seizure and then the hotel kicked us out.
Business response:
I'm so sorry to hear about your experience. I am not familiar with the details of your situation. Please contact us if you have any unresolved issues. Thank you.
Worst place ever!! It was filthy! Blood on the walls, couldn't see the bottom of the bathtub per the dirt. Bed was like a piece of cardboard. My kids slept in their cloths because I was worried about what they were laying on. Someone tried several times to enter our room in the middle of the night that look drugged out. Left after the first night, d we were booked for 3 nights.
Business response:
Michele, That is very unlike our hotel we strive on cleanliness, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Rampant Cigarette Smoke Smell We were told that only smoking rooms were available - very disappointed we noted that the ENTIRE hotel smelled of cigarette smoke - the elevator and the hallways were the worst. We will not stay here again on our travels to Ogden.
Business response:
I apologize that we did not have any non-smoking rooms available we try hard to meet guest request, unfortunately we could not do high occupancy. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ashley Erickson
Not what I expected I wasn’t advised it was a live in hotel! No house keeping service, I had to wash my own towels and etc, had to take out our own trash, no blow dryer or pots and pans and etc. smells bad.
Business response:
Guest, thank you for giving feedback. I am sorry that we did not meet your expectations. We work hard to meet the needs of our guests. In extended stay we try to keep our prices down and make some amenity items optional for purchase.
Not today The bed sheets were full of hair and dirt. We didn’t stay. The hotel staff did refund us our money though. We definately won’t stay here in the future. Also, funny smell in the room. No coffee maker in the room or comp coffee at all
Business response:
Kelly, thank you for taking time to give feedback. I am sorry that the room was not ready for you. We work hard in our cleaning process and focus on cleanliness and safety, Sorry for the poor experience,
Worst hotel ever If an oppossum died, was half eaten by a dog then left to rot with passing animals urinating and defecating upon the remains... that would have been a more pleasant smell than what I experienced inside this hotel. The walls are paper-thin, you can literally hear everything going on. EVERYTHING!!! The finishes are cheap and incomplete. Finally it is comical that they advertise a kitchen in every room but fail to provide any of the accoutrements that one might expect. Think cups, utinsels, etc. This hotel ... read more
stay at ogden mogel that's hard to say because even tho the reservations and the main name on the the room was mine my boyfriend at the time of checking in had it all changed without my knowledge and I was told I wasn't allowed on the property so I didn't get to stay in the room I reserved in my name with my card as what was used to hold my room. i was shocked that he could that easily take my name off from my reservation and room. so I would not recommend this motel if asked to recommend a motel.
Smelled funny. Uncomfortable bed. Loud, shady long term tenants.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,432 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.