This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for business travelers Limited options for extended stays in Ogden. Good weekly rate at this hotel. Full size refrigerator, sink, and stove. No dishes, silverware, pots or pans or even coffee maker provided. Housekeeping only once every other week. Was put in a room that was surrounded by guests with dogs. Sometimes it sounded like I was in a kennel. But constant dog barking, woken up many times by dogs wining in the middle of the night. All rooms on the top floor are smoking rooms. Whoever was above me was a loud stompe... read more
Business response:
Thank you for the thoughtful review. I'm sorry to hear about the issues you had during your stay with us, we will certainly use your feedback to help us improve. I hope your future travels are wonderful ones.
There was no one at the front desk so I had to wait in the lobby for 15 min for the company to wake someone up to get my key, and then the rest of the facility was so dirty that we left and went to a different hotel.
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! Thank you for your feedback, we will use it to improve and wish you the best in all your future travels.
Business response:
We are so sorry to hear that you did not enjoy your stay with us. Best wishes in your future travels.
Horrible! Worst hotel I have ever stayed at ! People smoking in hotel! No accommodations. Dirty, cooler didn’t work, no one on staff working at night!
Business response:
Thank you for sharing your experience, Krissy. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We are terribly sorry that this stay was disappointing to you.
Arrived late, took 30 minutes for receptionist to arrive after calling number on counter. He initially indicated the room assigned was not in condition for rental. Lobby and elevator smelled of smoke and floors were dirty. Room smelled of mildew. Not worth staying at any price.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our hotel did not meet your expectations and for the inconveniences you experienced. Best wishes in your future travels.
Horrible Your hotel makes you pay for everything. Everyone lives there. It is where they do drugs, higher protitutes and gang members live. I will not stay not recommend your hotels to anyone I know.
Business response:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you were disappointed with our amenities. WoodSpring Suites is a value focused extended stay hotel and we're happy to provide in-room kitchens, bi-weekly housekeeping, linen exchange, etc. to offer the best value possible so guests can customize their stay just the way they would like and pay for only those amenities they want to use. We hope you give us the opportunity to provide you with a wonderful extended stay experience on your next ... read more
Business response:
We are so sorry that you did not enjoy your stay.
The room I stayed in reaked of mildew when i walked in, the floor was damp, beds were as hard as a rock. Not to mention there was no soap, shampoo or conditioner one tiny bar of soap was all that i had!! Because i did not have the money to go to another hotel I had no choice but to stay and smell the mildew all night. Could not cotact the front desk because no one is there after 11:30 pm. I do not recommend this place to anyone. No one was at the front desk when i left at 5:45 in the morning, so i called them the next day an... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
La peor reservación de familia jamás encontrada Fue de lo pésimo ya que no respetaron mi reservación de cuarto me querían dar uno más chico y para fumadores sabiendo que tengo niños mal servicio en el lobby pero eso si me cobraron todo un día antes de mis reservaciones y para devolverme el dinero que espere hasta dos semana que mal hotel lo peor que reservado nunca más reservaré en este hotel
Business response:
Agradecemos su comentario y Lamentamos saber que tuvo una experiencia desagradable durante su estadía con nosotros. Entendemos lo desagradable que es presenciar el olor a cigarro especialmente cuando son ofensivos para nosotros. Hemos compartido sus comentarios con nuestro equipo de operaciones para abordar este problema. Le deseamos lo mejor en sus viajes y esperamos que nos dé otra oportunidad la próxima vez que sus viajes lo traigan a la zona.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,432 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.