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Extended Stay America Select Suites - Ogden
- Hotels
- West Haven, UT
About this business
Location details
2160 South 1200 West, West Haven, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nobody was there to check us in!!! We called and waited and called and waited nobody for 30 minutes then so rude!!!!!!! We ended up leaving so bad and felt so unsafe
More like a half way house that a hotel. Will NEVER go there again.
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.
Business response:
I'm sorry you did not enjoy a thoroughly wonderful stay with us. Thank you for this feedback.
Business response:
We are sorry you did not enjoy your stay with us. Thank you for rating our hotel.
Business response:
Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Don’t stay Odd smell to mask all the smoking. They say for people to be 15 feet from the entry door to smoke is not enforced. As a asthmatic this was very unhealthy whenever walking in and out. Bed in very bad shape.
Business response:
Thank you for your feedback. We're so sorry to hear that the bed was not to your liking and was uncomfortable for you. About the smoke smell, it is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and appreciate that you let us know how we're coming across.
Not great This was not really a hotel
Business response:
Thank you for your feedback. I’m so sorry you had an unsatisfying stay with us. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you back the next time you're looking for what we have to offer!
ABSOLUTELY no maid service upon request, we stayed in our room for two weeks and COULDNT get maid service....SO GROSS. The pungent stench in the hallway outside of our hotel room was absolutely nauseating. I'm not sure what cleaner they used but it was nasty and disgusting I will never stay here again based upon the smell emanating from the hallways.
Business response:
We are so sorry to hear that you experienced an unpleasant odor during your stay. Thank you for letting us know about this. About the housekeeping, we include room cleaning service every 14 days in the base rate, but more frequent service can be requested. Many guests prefer the privacy that comes with limited Housekeeping. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you back the next time you're looking for what we have to offer!
Not a Holiday Inn experience Other reviewers used the term halfway house. Pretty much sums it up
Business response:
We are sorry to see that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
Frequently asked questions about Extended Stay America Select Suites - Ogden
How is Extended Stay America Select Suites - Ogden rated?
Extended Stay America Select Suites - Ogden has a 3.1 star rating with 1,432 reviews.
When is Extended Stay America Select Suites - Ogden open?
Extended Stay America Select Suites - Ogden is open now. It will close tomorrow at 12:00 a.m.