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Extended Stay America Select Suites - Oklahoma City - Del City
- Hotels
- Del City, OK
About this business
Location details
3033 Tinker Diagonal, Del City, OK, 73115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t like nothing about this facility and I will never ever go back should definitely be taken off Expedia website.... it was nasty unsanitary, had roaches, wouldn’t recommend this hotel to anyone ever
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
They strongly believe in bait and switch It's kind of bad when you book a thing and they say they're all out of rooms when you got a reservation number I will never stay there again
Business response:
Oh no! I'm so sorry to hear that a room was not available when you arrived, William, especially after you had confirmed your booking. There are so many reasons that this can happen and we are never happy to turn away a guest. We apologize for the inconvenience and hope to welcome you here someday soon.
Upon walking on the hardwood floor I soon noticed that the bottom of my feet were black. The tub had hair and a ring around it. The mattress was the worst . Would not recommend at all. The staff was nice, however.
Business response:
Thanks for your feedback. We are so sorry for your experience with the floors in your room. We work hard to deliver comfortable, well-maintained rooms for a great guest experience and we’re sorry we let you down during this stay. We will certainly use your feedback to help us improve. I appreciate that you mentioned the friendly staff. They work hard to provide great guest service and we appreciate that you noticed that.
Roaches at woodsprings suites Tinker diagonal Okla Had to leave after the first night. Roaches were too bad to stay. Could not watch football game had to kill roaches. Had hard time sleeping. Will not stay again!!!!!
Business response:
Oh no! That is never a pleasant sight and we apologize that you had this experience. We do sanitize rooms after each check-out to ensure bugs are not present. We appreciate your feedback so we can stay on top of this issue.
Terrible , unprofessional, dirty, the rooom smelled smoking.
Business response:
This is not at all the impression we wanted to make on you. I'm so sorry our accommodations did not meet your needs.
No one would answer the phone at the front desk. When we arrived it took 15 minutes for staff member to come to the front desk. Then she left to go check our room and was gone for another 20 minutes. When she returned she said our room was not clean, could not be cleaned, and there was not another room that suited us. We cancelled our reservation and found another hotel.
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize that your room was not ready when you checked in. That is certainly not the impression we were aiming for. We're so sorry for your disappointing experience. We wish you well in all your future travels.
Ugh I didn’t stay even a hour
Business response:
Oh no --- We are so sorry to hear that you got a bad impression of our hotel before you even got to stay with us! That was not the first impression we were aiming for and we’re sorry we disappointed you.
The fire alarm went off 3 times in one week. This happened at 1am in the morning with no explaination and the front desk didnt saying anything about why or how this happened.
Business response:
I am so sorry to hear about your experiences with an alarm during your stay. You matter to us and we are so sorry for the great inconvenience you experienced. We are addressing the issue but sometimes it takes longer than we planned. We wish you the best in your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry to hear that our hotel did not meet your expectations. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Del City
How is Extended Stay America Select Suites - Oklahoma City - Del City rated?
Extended Stay America Select Suites - Oklahoma City - Del City has a 3.2 star rating with 691 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Del City open?
Extended Stay America Select Suites - Oklahoma City - Del City is open now. It will close tomorrow at 12:00 a.m.