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Extended Stay America Select Suites - Oklahoma City - Del City
- Hotels
- Del City, OK
About this business
Location details
3033 Tinker Diagonal, Del City, OK, 73115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No carpets which enhanced noise from upper floor. hallways again noisey due to lack of noise prevention of doors
Business response:
We are so sorry for the issues with the many noise interruptions you experienced - and that they took away from the overall pleasant experience that we intended for you, Richard. We do hope that our hardworking staff was able to address those concerns. We are so sorry that this left you with such a negative impression of our hotel and hope that all your future traveling experiences are wonderful ones.
I had a ground floor room. I do not know what goes on a this property at night but there were entry doors slamming and people talking loudly in the halls and coming and going every 10 to 15 minutes. Until at least 3 a.m. when I finally managed to get to sleep. sounded like a lot of less than legal activity. WILL NOT BE STAYING THERE AGAIN NOR WOULD I RECOMEND ANYBODY ELSE TO STAY. DID NOT FEEL SAFE. Checked out in the morning and went elsewhere.
Business response:
We do apologize for the issues with the many noise interruptions you experienced and that they took away from the overall pleasant experience that we intended for you. We do hope that our hardworking staff was able to address those concerns. We are so sorry that this left you with such a negative impression of our hotel and hope that all your future traveling experiences are wonderful ones.
The smell of smoke was so strong all throughout the hotel. Once in the room the tv would not work, the tolit filled up every 5 mins all night long, and the refrigerator that was in the room was one of those old house refrigerators that clicks on very loudly every so often making a noise like it was dieing. The bed also was not a normal hotel bed it was more like a potable bed that was very noisy and uncomfortable. The atmosphere was like a hotel people stay in to make drugs. The only thing good about it was the lady working ... read more
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Nothing was unique. The rooms were not cleaned well, fridge an microwave were dirty. Some staff members were polite. I thought it was non smoking facilities, smelt of smoke an weed in stairwells an hallways.
Business response:
We are so sorry to hear that your experience has not been the exceptional one that we intended for you because of the lack of cleanliness and unpleasant odors. Our standard is to do a thorough and detailed cleaning of the rooms after each guest leaves and make sure your room is clean and fresh upon your arrival. We are so disappointed to learn that this was not your experience but can assure that we will address this at the property level to make sure that this does not happen for any of our future guests. Again, thank you f... read more
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Said double beds and they are twin size and very uncomfortable. Dirty and people sitting in Hallways and their employee said its okay when i asked if she could get him out of hallway. Worst experience at a MOTEL ive ever had.
Business response:
I'm so sorry to hear that our accommodations did not meet your needs during this stay and especially that you found the bed uncomfortable. Thank you for your feedback and we wish you the very best in your future travels.
Dirty, smoking when it said smoke free, alot of riffraff
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and that you were disturbed by noise during your stay. I apologize for the inconvenience and wish you only the best in your future travels.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
Rude front desk agent Didn't stay rooms at got canceled upon arrival
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Del City
How is Extended Stay America Select Suites - Oklahoma City - Del City rated?
Extended Stay America Select Suites - Oklahoma City - Del City has a 3.2 star rating with 673 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Del City open?
Extended Stay America Select Suites - Oklahoma City - Del City is open now. It will close tomorrow at 12:00 a.m.