This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Oklahoma City - Del City
- Hotels
- Del City, OK
About this business
Location details
3033 Tinker Diagonal, Del City, OK, 73115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing was unique. The rooms were not cleaned well, fridge an microwave were dirty. Some staff members were polite. I thought it was non smoking facilities, smelt of smoke an weed in stairwells an hallways.
Business response:
We are so sorry to hear that your experience has not been the exceptional one that we intended for you because of the lack of cleanliness and unpleasant odors. Our standard is to do a thorough and detailed cleaning of the rooms after each guest leaves and make sure your room is clean and fresh upon your arrival. We are so disappointed to learn that this was not your experience but can assure that we will address this at the property level to make sure that this does not happen for any of our future guests. Again, thank you f... read more
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Said double beds and they are twin size and very uncomfortable. Dirty and people sitting in Hallways and their employee said its okay when i asked if she could get him out of hallway. Worst experience at a MOTEL ive ever had.
Business response:
I'm so sorry to hear that our accommodations did not meet your needs during this stay and especially that you found the bed uncomfortable. Thank you for your feedback and we wish you the very best in your future travels.
Dirty, smoking when it said smoke free, alot of riffraff
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and that you were disturbed by noise during your stay. I apologize for the inconvenience and wish you only the best in your future travels.
Business response:
Oh no – we’re so disappointed to see a 1-star rating. We hope you’ll stay with us again for a better experience.
Rude front desk agent Didn't stay rooms at got canceled upon arrival
The desk lady was nice. But the hotel was gross, not clean. No pillow cases on the pillows. Stove top was dirty. Sat on the bed, felt springs.
Business response:
Oh no....we are so sorry we disappointed you. Thank you for mentioning our friendly staff. They work hard to make every guest's experience a great one and it truly is heartbreaking to know that we let you down.
Did not have the room I'd reserved and prepaid for. Therefore grandaughter slept on a pallet in tbe floor.
Business response:
I'm terribly sorry your preferred room type was not available. We wish you the very best in your lodging and travels ahead.
Nightmare!! I thought high price means would be good quality. But that is not the case here. We paid $79 for one night stay ND it was a nightmare. It is a motel converted to hotel. It's a pathetic place. The time we entered the hotel we knew that we gonna regret. There was not even a couch for the customers to sit. The beds in the room were making so much noise. The mattress was hard and the room was so unhygienic. We saw two cockroaches in the room. The water in the bath tub was not draining slow. We stayed for three hour... read more
Business response:
Oh no! I'm so distressed that we did not make a more favorable impression on you during this stay.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Del City
How is Extended Stay America Select Suites - Oklahoma City - Del City rated?
Extended Stay America Select Suites - Oklahoma City - Del City has a 3.2 star rating with 700 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Del City open?
Extended Stay America Select Suites - Oklahoma City - Del City is open now. It will close tomorrow at 12:00 a.m.