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Extended Stay America Select Suites - Oklahoma City - Del City
- Hotels
- Del City, OK
About this business
Location details
3033 Tinker Diagonal, Del City, OK, 73115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again Sold my house and had to stay a week in a hotel which I chose Woodsprings ATB. I’m really not in the mood to give all the details except for the uncleanliness (urine on the floor by the toilet for just one example) and also the smell of raw sewage that filled my room particularly.
The hotel was suppose to clean every 2 weeks but didn’t
Business response:
Thank you for rating your stay. We hate to see the lower rating and are disappointed that we did not impress you, Donald. We wish you all the best in your future travels.
FRONT DESK STAFF IS HORRIABLE The front desk staff is the VERY WORST!! So Rude.
Business response:
Thank you for your review. We can't tell you how saddened we are to see that you experienced issues with customer service. This is an area that we are known for and can't apologize enough that this did not come across. We are so sorry for the negative impression that you were left with and can assure you that this will be addressed with our team at the property for immediate action. We appreciate you allowing us to host you and we wish you all the best in your future travels.
Stay Away!!! Filthy, poorly cared for property.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations, Sonya. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
Not the best part of town! Not in the best part of town. We were first sent a room already occupied. Decided to part out front after going to the back side of the hotel and seeing a car on four blocks. In the morning we saw someone changing clothes after spending the night in the parking lot and then as we were leaving walked out of the front door to someone using the bathroom in the parking lot.
Business response:
Thank you for your candid review, Kay. We are absolutely shocked to hear of your concerning claims. Our super friendly and professional staff takes every precaution necessary to address these types of issues head on, and we sincerely apologize if this did not happen for you during your stay. We take the safety and comfort of all our guests extremely seriously and can assure you that we will address this at the property level for immediate action and resolve. Thank you so much for shedding a light on the areas that deserve ou... read more
Bad hotel BED BUGS... I did Not stay there. The bed was covered with bed bugs. BED BUGS... Busy. Had a lot of traffic. People was coming and going the whole time I was there.
Business response:
Thank you so much of your candid feedback regarding your visit. We are extremely disappointed to learn that you experienced issues with pest sightings. We take great pride in delivering a stay that is full of hospitality and deeply apologize that this did not come through during your time with us. We also take all reports of pests very seriously and will make sure that we are working towards a resolution so that we can maximize the guest experience. Best wishes in all your future travels.
Didnt get to stay forgot to cancel never got a refund guy at the front desk was rude when i tried calling said he didnt have time for me and hung up
Business response:
I'm so sorry to hear about some billing confusion. Please contact us for status on your account. Thank you. Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your perspective. Please contact us if your billing situation has not yet been resolved and best wishes in your future lodging and travels.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Cockroaches, no coffee in room, had to pay if we wanted more towels, drug sales all times of day in parking lot,
Business response:
Thank you for candid and detailed feedback, Gina. We are so disheartened to see that you experienced issues with cleanliness during your time with us, and that you may not have been aware of our amenities. Our team goes through a rigorous cleaning schedule and we are disappointed to see that this was not your experience. As a valued guest we appreciate you highlighting the areas that we can improve upon. All the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Del City
How is Extended Stay America Select Suites - Oklahoma City - Del City rated?
Extended Stay America Select Suites - Oklahoma City - Del City has a 3.2 star rating with 691 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Del City open?
Extended Stay America Select Suites - Oklahoma City - Del City is open now. It will close tomorrow at 12:00 a.m.