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Extended Stay America Select Suites - Oklahoma City - Norman
- Hotels
- Norman, OK
About this business
Location details
5401 Huettner Dr., Norman, OK, 73069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No more again
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Property was clean for the most part. The beds were absolutely horrible, literally felt like we were sleeping on springs. I chose this hotel due to how close it was to our event we were attending but next time i will drive to be able to get some sleep. Very disappointed in not having any toiletries available. Was unable to take a shower or even have soap to wash our hands with. I at least expected the basics for our stay.
Business response:
Thank you for your review. We are so sorry to see that your stay was not met with the level of comfort and overall hospitality that we strive to deliver to each of our guests. We do provide shampoo and conditioner at the front desk and are so sorry that you were not made aware of this. We also apologize for the discomfort of the bed and the impact that this had on your stay. Thank you for sharing your experience with us so that we can continue to improve.
Nice hotel at a great price. Perfect to sleep and go. Short on amenities and check in hours are limited but the room was clean and comfortable.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
When we arrived at 8 pm, there was no staff avail - the desk was closed. It took almost twenty minutes to get an “on call ‘ person to come check us in. There was no info on the site to warn us ahead of time that
Business response:
Thank you for taking the time to review your recent stay at our hotel. We are so sorry that you did not enjoy you time with us due to the check-in delay - and wish that our accommodations had better met your needs during this stay. We are so sorry for the inconvenience that this caused and can assure you that we will address your concerns with the team. Thank you for letting us know how we are coming across.
Business response:
Thank you so much for the good rating, Chafen! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
Thank you so much for the terrific rating, Thad! We are thrilled to see that you enjoyed such a great stay! Please come back and visit us soon!
Business response:
What a phenomenal rating, Jake! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
Overall fairly quiet anytime of the day and night seems like a tight knit family felt very welcome it was a little more work than I would have liked to get to stores and restaurants but not the most work by any means
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Norman
How is Extended Stay America Select Suites - Oklahoma City - Norman rated?
Extended Stay America Select Suites - Oklahoma City - Norman has a 3.4 star rating with 1,031 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Norman open?
Extended Stay America Select Suites - Oklahoma City - Norman is open now. It will close tomorrow at 12:00 a.m.