Extended Stay America Select Suites - Oklahoma City - Southeast

Anonymous 

on Expedia

7 years ago

They overbooked and then walked me You overbooked your hotel so my "guaranteed" reservation was invalid. 

Anonymous 

on Expedia

7 years ago

There was a prostitute in the lobby, the whole hotel smelled of a sulphuric gas leak, my room was a mess, the bed was not made, and the room was as cold as 60*F. Not impressed with any feature from the experience. 

Wanelda 

on Expedia

7 years ago

Horrible Crocroaches were everywhere, and bird feathers in the bed. 

Kathy 

on Expedia

8 years ago

overnight stay I had booked and PAID for a handicapped , smoking room, 2 beds. My husband is in a wheelchair and I took my 2 grand children with me. upon arrival the front desk said they DID NOT have my request. They did have a 1 bed that was smoking, but no cots for my kids. They told me I could go 14 miles North and get a room..I said NO...just give me a room so we all can sleep..VERY BAD ...do not expect what you pre paid for....Plus the morning attendant came to our room....knocked and then proceeded to just barge in WIT... read more

Denise 

on Expedia

8 years ago

Very dissappointed Well my dad had booked this hotel for us. He had gone a few days before we arrived to make sure the reservation(which by the way it was paid for)was in order. The clerk confirmed the reservation. When I got there the room was not ready, it was dirty and they blamed Hotel.com for overbooking. Not a pleasant experience. We checked out 2 days early. My dad did not get a refund for the last two days. I am pretty sure that they were able to book the room 

Anonymous 

on Expedia

8 years ago

Awful Dead bugs found in the restroom. Bath tub less then clean. Air conditioner did not work properly at all. When we checked out and told the front desk she said to call back and talk to a manager. Floors were hardwood and they were sticky. 

Tamara 

on Expedia

8 years ago

Horrible General Manager When I got to the hotel they did not have the room that I requested and paid extra for so my mom and I were place in separate rooms (not a major issue). The second night I was stopped by the clerk and was told I had to pay for the night I was unsure why when I had booked and paid through Expedia. The next day I was told they had a room for me and my mom so we moved to a double room after 2 nights. The general manager told my mom I needed to pay for the night again (I had no clue why) I went to the fr... read more

Leslie 

on Expedia

8 years ago

YUCK I do not usually gripe about the hotels we stay in because I understand things happen but we traveled from Texas to Oklahoma only to find the front desk was closed, tried to call on phone in foyer and no answer, this went for quite awhile, it's after 9pm at this point, we were trying to cancel and FINALLY someone else coming in, got ahold of front, she later told us, we were the only check in she was waiting and was sorry for not calling and letting us know she closes and 8pm, we calmed down after that, decided to stay,... read more