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Extended Stay America Select Suites - Oklahoma City - Southeast
- Hotels
- Oklahoma City, OK
About this business
Location details
4112 East I-240 Service Road, Oklahoma City, OK, 73135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was beautiful building, very clean. The service road in front of the building was odd; when I tried to make a right turn from off the interstate, there were cars in the way that had come from 240 W, like they didn't realize it's a two way street right there.
Business response:
We appreciate the great comments and thank you for letting us know about some difficulty getting to the service road.
I liked how close it was to the heart hospital. Thats why i booked it bc family memeber was having a bypass surgery. I didnt like how gross the room was. There were roaches in my room and that right there was enough. Had i not prepaid i would have left for sure. Kitchen was dirty from previous people. There were food stains in the oven. The top of fridge looked like it had never been cleaned. You couod tell the cleaning people dont care about their jobs at all. Dont stay here go elsewhere!
Business response:
This is terrible and not at all typical of our conditions! We are known for being super clean as we follow a rigorous cleaning procedure after every check-out including sanitizing the bedspreads and shower curtains so guests can rest assured that we maintain a super clean environment. We will be checking to see what happened with your room. Thank you for alerting us.
Definitely a no go Fly infested, dirty, holes in the doors and dried up old food in kitchen drawers.
Business response:
This is horrible and we are so sorry to hear about this. Thank you for letting us know so we can address this and in particular ensure that we always follow our rigorous cleaning processes.
Business response:
Thank you for rating our hotel. I'm sorry you were not pleased with your stay.
Business response:
Thank you for rating our hotel.
Cockroaches
Business response:
We take this very seriously. Thank you for letting us know.
I stay there few week back I like it then. Then went back rented for two more day. The condition work not work and it got hot in there. I report the condition and replace towels and wash cloths. The Maintenance would not be there in tell Monday. They said they can move us to other room by have to wait 2 or more house that housekeep is still cleaning. We was not ever move to a other room. Then on top of that there were roaches. I will not stay there again.
Business response:
Thank you for the details about your stay with us. We are so sorry it was not the wonderful one we intend for guests. We will certainly use your feedback to help us improve and hope you'll consider stopping by to see our changes.
didn't like that they have back doors next to our room on first floor because people were hanging out in the parking lot at 3am and coming in and out, floors were dirty and hadn't been swept, beds were old and box springs were noisy, housekeeping did not clean our room or bring any clean towels on our 2 night stay
Business response:
Thank you for the feedback. We are so sorry to hear about some off-putting behavior from other guests. About the housekeeping, we deep clean our rooms, including sanitizing the bedspreads and shower curtains, between every guest and every two weeks for long-stay guests. Guests are notified, at check-in, of the day/approximate time of their scheduled cleanings. For more frequent cleaning, contact the front desk staff. They can help schedule those services and discuss pricing. I’m sorry you weren’t expecting this and were disa... read more
Will not be using again. Not clean and not very nice. Which is sad because the suite has a lot of potential with the small kitchen and other things just was not kept up
Business response:
Thank you for this feedback. We are known for being super clean and we are embarrassed that we disappointed you with a less than sparkling clean room. We apologize that you had such an unpleasant impression because of this.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Southeast
How is Extended Stay America Select Suites - Oklahoma City - Southeast rated?
Extended Stay America Select Suites - Oklahoma City - Southeast has a 3.3 star rating with 919 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Southeast open?
Extended Stay America Select Suites - Oklahoma City - Southeast is open now. It will close tomorrow at 12:00 a.m.