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Extended Stay America Select Suites - Oklahoma City - Southeast
- Hotels
- Oklahoma City, OK
About this business
Location details
4112 East I-240 Service Road, Oklahoma City, OK, 73135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great if you like tweeker island we booked for a king size bed down stairs ,smoking , we got there they way over charged us & didnt have a down stairs smoking & they dont even have king size beds , the bed bugs were so bad we couldnt even stay there we ended up leaving after we paid for two nights , i wouldnt recommened no body stay here
Business response:
I'm so sorry we've disappointed you and did not earn your recommendation. Thank you for letting us know how we've come across to you. We wish you the very best in your future travels.
We came in for the game. For starters, we booked Online, the lady up front says hold on, let me see if we have a room ready..... this was at 5 pm. We walk in and There was cheese left over from something right by the microwave. No soap, smelled HORRIBLE. For what it was, I would not pay 75 to stay there again.
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize that your room was not ready when you checked in. That is certainly not the impression we were aiming for. We're so sorry for your disappointing experience. We wish you well in all your future travels.
Business response:
We are so sorry you were not pleased with your stay. Thank you for taking time to rate our hotel.
I was here 2 weeks. No staff for cleaning. Not once in 2 weeks was my room cleaned by housekeeping. Checked out at 11 on Saturday and the hotel charged my card an additiional 300.00 for the next week. The staff refused to refund it back to my card advising I had to wait to address it with the manager on Monday. Unacceptable!!
Business response:
Thank you for this feedback.
Business response:
We are sorry you did not thoroughly enjoy your stay with us.
Horrible place Very dirty rooms with cockroaches, house keeping once a week with vvv rude staff . Linen very dirty with very smelly blankets . Should not be part of Expedia selection.
Business response:
Thank you for taking time to review our hotel. We are sorry you did not enjoy your stay with us. We appreciate your comments to give us additional feedback on your impressions of the hotel. We wish you the best in your future travels.
The room was dirty The room was dirty when i was trying to check out they took firever to get to the frint desj
Business response:
Thank you for your review. We apologize for the inconvenience you experienced with the long wait you had at the reception desk. We strive to provide good value, comfortable, and clean accommodations. Your feedback about this and the cleanliness of your room are being addressed with the management so that should you consider visiting us again, we are able to live up to our promises of a great guest experience.
It took about 30 minutes to get someone to come downstairs and check me in. The girl that was checking me in had no access to the computer and didn't know what she was doing. Then the computer didn't work. It was down. The only saving grace was when I checked out the next day they gave me a discount due to the issues from check-in but didn't follow through on their promise to let me check out after 11 a.m.
Business response:
Thank you for taking time to review our hotel. We are so sorry to hear about your check-in woes. We take all guest feedback very seriously and will address everything you've brought to our attention. We hope the rest of your stay was comfortable and pleasant.
Stayed there for one 1 week are AC didn't work good microwave was acting up toilet ran all night staff members stayed in room above us and sound like a daycare beating on floors all night till 3 in the morning every night front desk left unattended for long periods of time and they charge you if you want to use extra towels when the room should have been prepared for 4 guests not 2
Business response:
Thank you for taking the time to provide us with feedback on your stay. We value your comments and are sorry to hear that your experience was a negative one during this stay. We are passing your comments to the hotel and are looking into the issues you mentioned. Best wishes in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - Southeast
How is Extended Stay America Select Suites - Oklahoma City - Southeast rated?
Extended Stay America Select Suites - Oklahoma City - Southeast has a 3.3 star rating with 919 reviews.
When is Extended Stay America Select Suites - Oklahoma City - Southeast open?
Extended Stay America Select Suites - Oklahoma City - Southeast is open now. It will close tomorrow at 12:00 a.m.