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Extended Stay America Select Suites - Oklahoma City - West
- Hotels
- Oklahoma City, OK
About this business
Location details
4300 W I 40 Service Rd, Oklahoma City, OK, 73108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don’t waste your money Ghetto, ratchet, rude employees. They have roaches and ants. Laundry is raggedy. Pay more and go elsewhere.
Business response:
Thank you for taking the time to review your stay. We are saddened to see that we failed to exceed your expectations. Thank you for giving us an opportunity to host you. We wish you all the best in your future travels.
This property is just off the interstate and seems to have a very LARGE population of monthly rentals vs hotel/short stay guests. They say the property is a non-smoking facility BUT the entrance and hallways all REEK of smoke and marijuana. There is only one entrance and exit for the property which is through the front. All other doors are not accessible from the outside without alarms sounding. The front desk is only available until 7pm at night and they close the desk for shift changes so check-in/out is solely based on th... read more
Business response:
sorry for your problem on your stay.
be glade it was only $60 attendant was asleep has to be woken up so there was a 15 minute wait before she came down and she was rude poop in the toilet hair all over the floor dirty towels no ce machine
Business response:
sorry we didn't make your stay wonderful, we strive to make all guest happy, but your feedback helps us improve.
I had rented the room for two nights but they only made my key for one night. The office area closed at 7pm. I had a problem with a drawer since they had a sink, stove and refrigerator i was looking for a fork, i pulled on a drawer not very hard and it started to come off but it would no longer stay up so it came completely off. The other drawer didnt open either so its like they were glued and im guessing many people tried opening the drawer and thats why it came off
Business response:
sorry about your experience, i hope you give us a chance to improve.
The property has roaches. The place was trashed unclean and drug addicts were all around the property. Police were called, staff was rude unprofessional and uncooperative. I did NOT stay at the property I asked for a refund because it was filthy and unsafe. Expedia still has not given my refund.
Business response:
Hello Adebukola. Thank you for bringing this to our attention. We hold ourselves to a very high standard of service and are terribly sorry to hear that this was your experience. We will make sure that we revisit our standards and training to ensure that we our focused on delivering a great guest experience. We sincerely apologize for any inconvenience that this caused, and we hope that your future travels are wonderful ones.
No pillows, took 45 minutes of calling to even be let in to check in
Business response:
Hello Ashten. Thank you for taking the time to review your stay. We apologize that we did not meet your needs and are focused and committed to improving in these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Terrible It was terrible the service sucked and I didn’t even get to stay one nite as it was like I was in a psych ward I wasted 60
Business response:
We apologize that you did not enjoy your stay at our hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
The dogs barking, People fighting in the hallways all night and outside.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Frequently asked questions about Extended Stay America Select Suites - Oklahoma City - West
How is Extended Stay America Select Suites - Oklahoma City - West rated?
Extended Stay America Select Suites - Oklahoma City - West has a 3.4 star rating with 701 reviews.
When is Extended Stay America Select Suites - Oklahoma City - West open?
Extended Stay America Select Suites - Oklahoma City - West is open now. It will close tomorrow at 12:00 a.m.